unable to connect

June 2, 2009 at 06:16:33
Specs: Windows XP
I just got a N-Dlink router and want to connect it to my laptop (only computer I use). I have AT&T DSL Modem which I was told had to be bridged for the router. I did the bridge. The router shows the light that it has internet access however when I try to configure the router it shows that I am working offline and can not go any further. How do I configure the router if I can't get connection screen asking for password.

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#1
June 2, 2009 at 15:11:03
In the router, you have to configure the parameters of your ISP, like username and password or whatever you need for your ISP to connect to.
At the laptop, you don't need any special software for dialup.
Your network card should be configured to automatically get IP address and DNS server information.

Please send a reply, if you solved the problem !!!


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#2
June 3, 2009 at 07:40:33
I have the IP address but when I type it in the address window the computer just tells me that I am working offline and will not pull up the screen that is asking for the username and password. I have called the tech support with my ISP and after 1 hour on the line was told that I would need to call advanced tech support. I was thinking that it is because the ISP was set for bridge connection and the router is not talking to the modem.

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#3
June 3, 2009 at 14:58:19
Summary:
1. You have the IP address of the D-Link router (not the modem).
2. ipconfig /all shows an IP address for your NIC of the same range as the routers IP.
3. You are directly connected to the router (for configuration, best to connect by cable)
4. You can ping the router. If not sure, check it out.
5. Check whether the browser itself is NOT set to offline mode.
6. Go to the address line and type in the IP address of the router.

If one of the points 1 to 4 is answered NO, post back.

Please send a reply, if you solved the problem !!!


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