Solved unable to connect to certain sites on the internet

March 14, 2013 at 14:26:27
Specs: Windows XP
I'm having problems connecting to certain sites on the internet through one computer. I can connect ok on other computers going through the same home network. On the one computer that is having problems I can connect to the site but then when I click on a link I get unable to connect then I can reload the page and some times it connects to the page. So as I am browsing through the site almost every time I click on a link I get unable to connect and have to keep reloading the page. Does anyone have an answer to this?

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✔ Best Answer
March 28, 2013 at 18:25:01
I believe I have found a solution to this problem.

In command prompt:

Type "netsh int IP reset c:\resetlog.txt" into the Command Prompt. Press Enter to rewrite the TCP/IP registry keys.

Enter "netsh winsock reset" into the command-line prompt. Press Enter to reset the Winsock catalog and resolve the intermittent Internet problem.

I did this and it seems to have fixed the problem.



#1
March 17, 2013 at 10:03:08
Sounds like a DNS error.

Go to Control Panel (By icons) > Network and Sharing Center.

Click on your connection. Go to Properties and then double click on 'Internet Protocol Version 4 (TCP/IPv4)'.

On the General Tab, make sure it says to obtain DNS server address automatically.

If it is set automatic already, try using the following (Google DNS Service):

8.8.8.8
8.8.4.4

Make sure 'Internet Protocol Version 6 (TCP/IPv6)' is set to whatever you set the IPv4 to.


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#2
March 18, 2013 at 10:23:43
I don't see those settings. I'm using XP.

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#3
March 18, 2013 at 10:51:18
Assuming you are in the US [you don't want to use those if over the pond] you would edit your routers dhcp scope to include those or go to the advanced tab in tcp/ip properties to add them to the dns tab.

Though if the rest of the computers are working its not a dns issue.

Start by making sure you are malware/virus free
run chkdsk /f on your drive to make sure you are don't have disk/file issues.
review your firewall settings to make sure the site is not being blocked by it.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#4
March 19, 2013 at 14:06:14
I should clarify one thing, the sites I'm having problems with are my sites that are hosted on Godaddy. I've contacted Godaddy and my ISP and they both say everything is working fine.

I have run antivirus as well as Microsofts Malicious software tool. I've checked my firewall settings.

Since it is only these particular sites and I can access other site just fine I've searched through my computer and the registry for any references to those sites or IP address and have not found anything unusual.

I've checked my network connections and they are set up the same as the two other computers that work fine.

The computer that is having problems was working fine until about a week ago, so something has changed on this computer.

I am running IE8, Firefox and chrome on the computer that is not working right, I don't know if this might have something to do with it, such as an update to one of these.

I'm stumped as to what is causing this.


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#5
March 28, 2013 at 18:25:01
✔ Best Answer
I believe I have found a solution to this problem.

In command prompt:

Type "netsh int IP reset c:\resetlog.txt" into the Command Prompt. Press Enter to rewrite the TCP/IP registry keys.

Enter "netsh winsock reset" into the command-line prompt. Press Enter to reset the Winsock catalog and resolve the intermittent Internet problem.

I did this and it seems to have fixed the problem.


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