Unable to connect to BT Home Hub Via Ethernet

September 25, 2010 at 09:45:00
Specs: Windows XP Media Edition, 448 RAM
The machine in question runs on Windows XP Media Center Edition. We recieved the BT Home Hub 2.0 last summer, and I set it up on the machine no problem - all was well. My mother then had a laptop bought for her, and as the machine was hers, no longer needed the desktop to connect to the internet due to a wireless connection.
She unplugged everything and stashed it under the stairs.
I've recently uncovered it, and while it starts up fine, it won't connect to the internet.
On multiple occasions I've tried running the quick start CD to try and get the software for it back on the system (as I'm assuming my mother had deleted it when she figured she didn't need an internet connection on this machine) but it's not detecting that the system is wired up via ethernet to the home hub.
On a side note, I know the hub is working fine as I'm connecting to it wirelessly on my laptop, and my brother is able to access X-box Live through a wired connection.
I have not yet searched for drivers for the hub and installed them onto the machine, I am in the process of doing that after posting this.

Other than that, I am completely stumped as to why it's not working, and it's beginning to grind on me.
Any help given would be greatly appriecated!!

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September 25, 2010 at 09:56:45
You wont find drivers for the Homebub as it doesn't need drivers . You don't need drivers for any Router/Modem combination.

What you do need is drivers for the Network Interface Card. Have you installed those?

Once you have configured it get IP address automatically and you should be be good to go.

You don't really need to CD to set it. All that does is automate something that can be done manually just as easy.


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September 25, 2010 at 10:00:15
I've currently not tried to find anything to do with the network card, and I'm unsure on how to see what network card I have.

Though something I have discovered through the device manager is that I need drivers for an Ethernet Controller(?)

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September 25, 2010 at 10:19:24
I managed to get it connected.
I downloaded the drivers for an ethernet controller from the Dell website, and it now connects fine.

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September 25, 2010 at 10:53:02
A Network Interface Card is an Ethernet Controller!


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