unable to connect laptop to networked printer

June 29, 2009 at 07:07:20
Specs: Windows XP
I have 3 computers connected to my home network. Two laptops are connected wirelessly and one is a desktop with a fios modem connected to it. I have an HP C7200 series printer also on the network and all printers can print fine to it. My problem is a I have a 3rd laptop that can't seem to find the printer. I have downloaded the latest HP drivers and software and still no luck. Any help?

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June 29, 2009 at 07:21:42
First you need to verify connectivity to the network and to the printer from the laptop in question. A simple ping test will let you know.

Ping the gateway (router), ping another client computer/laptop and finally ping the printer. Do all reply properly? If not, which one(s) is not?

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