TP-LINK WA701ND access point not working.

November 21, 2013 at 03:48:54
Specs: Macintosh
hello everyone ...

I have TP-LINK WA701ND device and i use it as an access point, it was working perfectly till yesterday when i noticed all my devices are connected to the wifi but not to the internet. at first, i though it a problem from the internet itself. I tried the internet again this morning and on my devices (iPad 2 and BB torch) .. it worked on the iPad (but was very slow) and didn't work at all on the bb .. i restarted the bb several times and still not working and eventually, bb couldn't recognise the wifi and it stopped connecting to it. i shut-downd the device itself (TL-WA701ND) but then the internet stopped working at all, when i tried to connect it to my laptop it gave me a message that (it was saved and WAP2 not WEP) and either if i want to continue with the new settings or not. this message appeared on the iPad and bb, too. then i reset the settings of the device all over again and still not working, it either takes too long for the device trying to connect and doesn't connect eventually, or when it finally connects to the wifi a 'no internet connection' message appears to me. i tried to connect the ethernet cable directly to my laptop and internet is working fine.

Am very sorry for the long post. I hope someone can help me here :( ..

Thank you all in advance!

message edited by AHS


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#1
November 21, 2013 at 07:34:15
I have TP-LINK WA701ND device and i use it as an access point

The above statement leads me to believe you have that device plugged into another router that is connected directly to the internet. Is this correct?

Do you have any wired clients in your network? If so, did they lose internet connectivity at the same time as the wireless or not?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
November 21, 2013 at 07:44:21
Curt R:

Thank you for ur reply.

Yes, there's a router connected to the internet but i don't have any access to it (i.e. i can't restart it or switch it off/on), I live in dorms and they only offer us ethernet cable that was connected to the access point, now it's connected to the laptop directly.


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#3
November 21, 2013 at 09:10:38
Since your laptop is working, we know the connection is good so the issue has to be your AP. That means it could be a hardware issue, a configuration issue, or if connecting an AP like this isn't allowed, a "you've been shut down by the university" issue.

Before you do anything else you need to know if you are allowed to connect wireless access points to your universities network like that?

If they have a rule saying "no", then chances are you were found out and they shut you down in which case there's nothing you can do about it and attempting to circumvent their security could land you in a world of trouble (think 'criminal charges' on top of getting kicked out of school).

If there's no rule against it, I would contact whoever takes care of the network in the dorms and ask them for help getting it working.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
November 21, 2013 at 09:41:49
Thank you again :) ..

I don't think it would be a hardware issue since it was working good before the sudden stop of internet yesterday (which i thought it normal because of the network overload during night hours) and it even worked a bit this morning before i switched off.

As for the other point (allowed or not), we are allowed to get access points but not routers (since it doesn't speed-up the internet as in routers) and they already knew about it, am not the only one who has an access point in the building, am not gonna be kicked out for this xD ...

unfortunately, there's no one in charge understands what to do or not to do with internet problems, and they do not restart the router unless the internet itself is not working (which it does by the ethernet).


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#5
November 21, 2013 at 13:18:00
Just FYI, when a device suddenly stops working, that usually indicates a hardware failure.

I'm curious what you mean by "worked a bit this morning"" Please explain.

Whatever is going on with your AP, it's definitely your AP that's the issue. Depending on what you mean by "working a bit" there are a couple things you can try to get it working properly.

1) Try recycling the power on the unit (ie: unplug the power for about 10 seconds and then plug it back in)

or

2) Check to ensure your AP has the most recent firmware installed on it

or

3) You could try resetting it to factory defaults and then reconfigure it.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
November 21, 2013 at 13:30:02
sorry it's just me didn't use the right words, i meant as i mentioned before, it worked on one device only (for a short while with very slow connection) but not on the other one.

i tried everything you've mentioned before and nothing happened, yet, the last time i tried it (reset and started the configuration again), the iPad finally connected to it and the internet worked for like 10 sec (just tried it by opening google) and then it stopped again, when i tried to connect via laptop the message (no internet connection) appeared again, i ran 'wifi diagnosis' but nothing happened

maybe as you mentioned before, a hardware issue .. i might take it to someone to fix it by tmw if nothing happened.

anyway, thank you very much for helping me :)!!! and sorry for wasting your time ..

message edited by AHS


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#7
November 22, 2013 at 07:45:10
Considering what you're saying I would try another AP if at all possible. Or at least if you know someone else in the dorm's who has an AP setup in his room, go connect to theirs with both your devices and see if they work properly. If they do, then it's definitely the AP and you will probably need to replace it.

If however, the one device does not work at all and the other does but is slow, then it's more likely your device(s).

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#8
November 23, 2013 at 10:21:09
Thank you for your reply ...

I don't know but somehow i decided to give it one last shot before i take it to a computer shop and it actually worked by itself. sometimes the devices stop recognising the wifi and disconnect by itself but it's only a matter of time and it works fine again. I'll try not to unplug it again to avoid the problem again ...

Thank you very much for helping me!! :)


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