Toshiba Satellite A135-S7406 Laptop Comnnecti

Toshiba Satellite a135-s7406 laptop
January 14, 2011 at 08:46:08
Specs: Vista
I recently installed a new router, TP-Link, and have security set for WPA2-PSK. I am able to access the internet fine with two Dell laptops with XP, and the Wii to play Netfix movies. The Toshiba computer with Vista says it is connected, but I can't access the internet. When I change the network setting to unsecured I can access the network fine. The Toshiba laptop is set to WPA2-PSK when it does not access network successfully.

Any idea what my issue might be here? Do I need to update or add drivers?


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#1
January 14, 2011 at 10:40:05
When I change the network setting to unsecured I can access the network fine.

Change this where, on the router or on the laptop?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
January 14, 2011 at 11:56:40
Actually two scenarios here:

1) If I change settings on router and laptop to unsecured it works fine. It is only when I go to either security mode that I can't connect.

2) I'm also able to connect to unsecured networks in my neighborhood by adjusting the laptop to the unsecured setting.



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#3
January 14, 2011 at 12:13:29
Ok this is a little weird. Typically there's nothing you have to change on your laptop to connect to a secured WLAN. Normally you do have to enter the appropriate password once you connect to the SSID, but none of the laptops I've worked with required any other changes.

Go back into your router's management interface, enable encryption, make sure you're copying the password down exactly.

Now, go into your laptop and run whatever software you normally use to scan for available networks. Find the profile for your WLAN and delete it then rescan, "find" your SSID again and try logging back into it with the password and let me know if that works.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
January 21, 2011 at 07:48:26
Curt - I tried your suggestion with no success. It says that I'm connected, but when I try to access, it does not work. Any other suggestions?

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#5
January 21, 2011 at 07:55:09
When you try to connect, and it tells you you are connected, open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

ipconfig /all

Now post the output of that command here in a response so we can have a look. For instructions on how to post the output of a command prompt window, click on my name above in a response and read my "how-to" guide titled, "Post the output of ipconfig (version 2)"

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
February 15, 2011 at 15:43:34
Curt - Sorry for the delay. Please see below:

Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Mom>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Sarah-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-1B-9E-4F-83-D3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d18:4291:5cd4:9cbb%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, February 15, 2011 6:00:40 PM
Lease Expires . . . . . . . . . . : Tuesday, February 15, 2011 8:00:40 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234888094
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-72-02-22-00-1B-38-44-89-52

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne
t NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-38-44-89-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C4DFE287-BDD1-4878-8213-056EA2474
54C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{719599E1-6A09-43D0-90A1-C6F4AF2FF
9BC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


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#7
February 22, 2011 at 11:10:07
Curt - I was able to fix the issue with the laptop. Looks like the problem was a virus all along.

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