Toshiba laptop - failed to obtain IP address

Toshiba Satellite a500-st6622 customizab...
December 16, 2009 at 10:29:25
Specs: Windows 7 Home 64-bit
I recently bought a Toshiba Satellite A500
laptop for college, and it works like a dream...
except for the fact that when I go to plug an
ethernet cable into it, I get no internet. It
connects wirelessly just fine, but when I'm at
home, I get nothing from our modem. I ran the
installed ConfigFree program and it told me
that my laptop could not obtain the IP
address... a problem I have no idea how to fix
on my own.

Is there anyway to fix the issue?

See More: Toshiba laptop - failed to obtain IP address

Report •

December 16, 2009 at 11:12:13
go into the bios and make sure the network card is enabled.
look in device manager and make sure there is no yellow exclaimation mark next to the network interface

Report •

December 16, 2009 at 11:18:35
Two things on that;

1.) "The bios"? Meaning what, exactly?
2.) I looked under the device manager but didn't see anything
labeled "network interface." Do you mean "network adapters"?

Report •

Related Solutions

Ask Question