The computer is connected but can't access in

Gateway Nv5370u notebook computer
November 17, 2010 at 12:16:12
Specs: Windows 7
The control panel tells me I'm connected but I can't access the internet. I have two other laptops that are working fine. One is the same model as this one Gateway NV53.

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#1
November 17, 2010 at 12:26:30
post the results of an ipconfig /all from the problem pc for review.

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#2
November 17, 2010 at 12:52:31
What should I be looking for?

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#3
November 17, 2010 at 12:59:15
Thanks for your help. My Norton program was expired and I uninstalled it and it works fine. I'll install AVG now.

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