switching routers help

November 18, 2010 at 09:36:23
Specs: XP Home

Ok so we have Cox internet and my config is separate cable modem (Motorola SB5101 http://www.motorola.com/Consumers/U... and separate wireless N router.

We are switching to Qwest and we received a DSL modem/wireless router(g) (Q1000 http://www.actiontec.com/products/p... combo from Qwest. We thought we were just getting the modem, but they said our order was right, so here I am...

Now I still want to use my N wireless router (DLink DIR825 http://www.dlink.com/products/?pid=... that I have already and disable the wireless router function on the modem/(wl)router combo.

I've disabled the wireless router function on the Q1000.
Disconnected the internet cable from the Motorola modem and...
Connected the DLink router to LAN#1 of Q1000
(Which technical support said to do)

But I cannot access the internet still. PC1 is wired to the Q1000, which I can access the internet. PC2 is wireless, but not connecting to the DLink router through the Q1000, not connecting to internet.

NOTES:
- I haven't changed any SSID or any security passwords on the DLink router.
- When I connect it back to the Motorola modem, I can access the internet fine.
- I have reset (unplug/plugged) the Q1000 and the Dlink router when connected together, still nothing.

What do I need to do?

Thank you,

Sehana *.*


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#1
November 18, 2010 at 10:09:27
From what I can see, you've got the setup correct so far:

I've disabled the wireless router function on the Q1000.
<Connected the DLink router to LAN#1 of Q1000

One question about the following line:

Disconnected the internet cable from the Motorola modem and...

and what?

The internet cable will have to go to the "external" port on the new combo unit (combination modem/router/AP). Did you plug it in there?

If not, that's why you have no internet.

If you have the internet cable connected correctly you need to check the configuration of both routers. Chances are you have them both using separate subnets. If that's the case, change the wireless N to the same subnet and it should work.

Do click on my name above and read my "how-to" guide on connecting a second router. You'll want to pay attention to the "LAN port to LAN port" scenario.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
November 18, 2010 at 10:27:19
The ethernet cable is plugged in to the internet port of the DLink Router to the LAN port of the combo unit.

How do I change the subnets?
Is that the same thing as subnet masks?

I will take a look at the how to guide you have, thank you.

Sehana *.*
XP Home, Vista Home & Vista Home 64, Win7 Home Premium


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#3
November 18, 2010 at 11:57:17
I followed your tutorial (http://www.computing.net/howtos/show/add-a-second-router-to-your-lan/243.html) on version 1.

The subnets were already the same and just had to change IP address and DHCP range on router1.

When I changed IP address on Router2 (DLink), I couldn't access the router through any of the 192.168....... addresses and had to hard reset the DLink.

Sehana *.*
XP Home, Vista Home & Vista Home 64, Win7 Home Premium


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#4
November 18, 2010 at 13:01:10
Ok, let's try it this way...........

Here's how your physical setup should look.

1) Internet >> WAN (external/internet) port on combo unit

2) LAN port on combo unit to LAN port on D-Link router

3) Wired clients plug in to LAN ports on the combo unit and/or D-Link

With regard to my guide, the combo unit is "Router 1" and the D-Link would be "Router 2".

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#5
November 18, 2010 at 13:24:06
ok I got it to that config.

When PC1 (desktop) > wired > combo = online
PC1 > wired > dlink router = online

PC2 (wireless netbook/laptop) > wired > combo = online
PC2 > wired > dlink router = online
PC2 > wifi > > dlink router = 'sees' the router, cannot connect to router?

Sehana *.*
XP Home, Vista Home & Vista Home 64, Win7 Home Premium


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#6
November 19, 2010 at 10:07:23
PC2 (wireless netbook/laptop) > wired > combo = online
PC2 > wired > dlink router = online
PC2 > wifi > > dlink router = 'sees' the router, cannot connect to router?

Ok, this tells me there's likely an issue with the wireless interface on PC2 or, you haven't configured your WLAN correctly.

First, I would go through the config on the WLAN again. If that's ok (test with another wireless client to confirm it's working correctly) the the only thing left is the wireless interface on PC2. All you can do is ensure it has the most up-to-date drivers and if that doesn't fix the issue, then you will likely have to replace that device.

Definitely check into the WLAN settings first and get another wireless device and try connecting. Preferably a device (like a laptop) that has connected (recently) to another WLAN (so you know that wireless interface is good). If another wireless capable device can't connect to your WLAN, but does connect to other WLAN's, the problem is your WLAN configuration.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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