suddenly cannot connect to wireless network

August 14, 2011 at 20:32:42
Specs: Windows Vista
Hello, I really need help. Recently my laptop cannot connect to a wireless network where before it always able to connect.
Everytime I connect it it will display "window cannot connect to (name of the network)" I don't know what happened. When I use
my phone turning on wifi, it was able to connect to that wireless network and get internet. I checked my network work adapter and it was up to date.
I even reset the laptop to factory settings and it still display "window cannot connect to (name of the network)" when i try to connect. Details are the router is
a Cisco linksys E1000 router which the network is W2psk-psk. I cannot change or reset the router setting because im not the admin where i do not know the password to.
I tried everything, please help, thank you. Specs are below.

Windows Vista Home Basic
System
Manufacturer: Hewlett- Packard
Model: Hp Pavilion dv6000
Processor Genuine Intel(R) CPU T2060 @ 1.60GHZ
System type: 32- bit operating system

IPCONFIG:


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Angela>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Angela-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-07-7F-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-16-36-CD-80-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{CA6EF327-B640-4FDD-B8A5-F8DAD9326
7A1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Tun Miniport Adapter
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Angela>


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#1
August 15, 2011 at 07:33:14
Have a look in Windows Device Manager. Are there any errors shown there?
If yes, you probably need to re-install network drivers which you can download from HP's website:

UK: http://www8.hp.com/uk/en/support-dr...

USA: http://www8.hp.com/us/en/support-dr...


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#2
August 15, 2011 at 07:37:02
If your wireless interface does not have an exclamation mark beside it in Device Manager, you may want to check for more up-to-date drivers. If there are some, apply them. If this fixes the issue, great, if not, you may need to contact whomever admin's the router and enlist their help in troubleshooting this issue.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#3
August 15, 2011 at 08:07:26
Check out this wireless network troubleshooting tips article, probably could help you.

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