Solved Slow net when few are connected

August 25, 2017 at 15:49:15
Specs: Windows 10, 14 Ram
I used to have slow internet connection, but when my sister stayed in our house for 1 month with her laptop connected, our internet connection has improved instead. Which supposedly it should even slow down our connection speed, since we've got even more users connected to our router. But after she went back home along with her laptop, no longer connected to our router, our internet speed slows down again day by day. What's going on?
FYI
I am using a laptop
I have a phone connected as well
A tablet too
My mum's tablet and 2 phones
Father's tablet, a PC, and probably 3+ phones

They're all connected to our wireless router

The more are connected, the better the internet?

message edited by JulianWilliams


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✔ Best Answer
August 27, 2017 at 21:03:24
See #4 again.
Move your very portable laptop near your router/modem and use a Cat5 cable and plug it in directly, turn off Wifi and see how the direct connection works for you. If it is significantly faster then it is your Wifi that is your problem. If not significantly faster then it is your internet connection (ISP's problem) of your laptop. Your laptop can have an infection, your browser can have its history folders overloaded (clear history), Your system and temp folders overloaded (do a DIsk Clean Up) or other problems.

You have to be a little bit crazy to keep you from going insane.



#1
August 25, 2017 at 17:00:01
Yes, it does sound a tad odd. Simple things first - power off the router (there's probably a switch) for about 30 seconds. Switch it on and when it eventually works again (be patient), see if it helps.

Always pop back and let us know the outcome - thanks


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#2
August 25, 2017 at 18:40:49
Have you setup a secured WIFI with pass-code/phrase on your router?
What is your subscribed internet speed?
11 Devices is not that much but if a few are watching videos simultaneously it can show on the other users browsing speed

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#3
August 25, 2017 at 20:38:40
Tried to restart my router. Still the same.

Yes, I believe I have a secured wifi and it's a password-protected. I went to a speed test site and my download speed is 21.18 mbps while my upload speed is 5.44 mbps. Ping is 26. Hope that helps.


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Related Solutions

#4
August 25, 2017 at 22:09:15
Take a laptop and plug it in with a network cable directly (Cat5, etc) to the router and see what it tests out then. If it tests put much faster you know that it is Wifi related and not internet speed related. If it is still slow then it is the Wifi side of the router/modem.

You have to be a little bit crazy to keep you from going insane.


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#5
August 26, 2017 at 06:50:46
Malware is possible but try #4 first.

Always pop back and let us know the outcome - thanks


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#6
August 27, 2017 at 16:05:37
Hey sorry for the late reply. I lost the site; was using incognito mode.

Sorry but it would be hard to take out my modem from the box, so I can't test it. Is there any other possible way to check?


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#7
August 27, 2017 at 18:58:41
Is this a modem/router part of your ISP subscription?
Any model/brand?

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#8
August 27, 2017 at 21:03:24
✔ Best Answer
See #4 again.
Move your very portable laptop near your router/modem and use a Cat5 cable and plug it in directly, turn off Wifi and see how the direct connection works for you. If it is significantly faster then it is your Wifi that is your problem. If not significantly faster then it is your internet connection (ISP's problem) of your laptop. Your laptop can have an infection, your browser can have its history folders overloaded (clear history), Your system and temp folders overloaded (do a DIsk Clean Up) or other problems.

You have to be a little bit crazy to keep you from going insane.


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