set-up difficulties

Dell / Dimension 2350
June 1, 2009 at 13:06:50
Specs: Windows XP, Celeron 2.0 GHz, 768 MB RAM
Greetings,

I have been trying for a week to set-up my XP so that I can dial-in to it from my notebook while I am away from home. I go to Control Panel and start the New Connection Wizard in Network Connections and all does well until I click "Accept Incoming Connections". When I do so the compuiter hangs for a few moments and then I receive a message which says that the Routing and Remote Access service was unable to start.

After some investigation I found that RRAS failed to start because the Remote Access Auto Connection Manager wasn't running. When I try to manualy start it I get the message error 1717: The interface is unknown.

I have no idea what this means and extensive net searches have yielded nothing helpful. Any assistance would be greatly appreciated.

Thanks - Mike


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#1
June 1, 2009 at 13:40:25
Have you checked if the services (remote access/desktop) related and the ones in which these depend are enabled??????

"After some investigation I found that RRAS failed to start because the Remote Access Auto Connection Manager wasn't running. When I try to manualy start it I get the message error 1717: The interface is unknown.

whats the startup status?? on service properties have you check the for "dependencies"???


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#2
June 1, 2009 at 14:41:32
The start up status is set to automatic and yes, the "dependencies" are running.

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#3
June 1, 2009 at 14:44:44
if you've made any changes before or after posting the first
message then try to restart the machine.... if the service
doesn't start I may be able to give it a look remotely

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Related Solutions

#4
June 1, 2009 at 16:47:54
I gave it a reboot - the situation remained as described in my first post.

I then switched the Remote Access Auto Connection Manager to manual and tried to start it, but received the same "interface is unknown" error.


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#5
June 1, 2009 at 19:57:31
Ok lets get technical then.........

Go to--->>>>Documents and Settings/your user
name/UserData/O52ZUD4H and find the
oWindowsUpdate.xtml file which contains practically no
command (only contains ""), if thats the case delete that file
(always save a backup) then restart and let me know... that
problem surged recently due to an windows update.... hope it
works....


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#6
June 3, 2009 at 23:18:09
There is no O52ZUD4H in the User Data directory. I ran a search of the c: drive and there are no .xtml files on it.

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#7
June 9, 2009 at 20:31:09
Any other suggestions?

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