Server is showing in the list but can't login

May 31, 2018 at 10:00:14
Specs: Windows 7
I have Ncomputing L 300 series Server. In the nodes Server Name is listed but When I click on the Server Screen Blinks and come back to the login Screen. Nothing Happens

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#1
May 31, 2018 at 11:27:30
I'm a little confused. When I search "Ncomputing L 300 series Server" I get links to, and info on thin clients, not servers. Are these devices thin clients or are they servers? They won't be both I can promise you and there is a world of difference between the two.

What is "nodes Server Name" and where do you see this?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
May 31, 2018 at 11:39:17
hmm I have a video regarding the Problem

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#3
May 31, 2018 at 12:02:25
Sounds like whatever server you're attempting to connect to is having issues. Something for your IT department to look into, no doubt.

How To Ask Questions The Smart Way


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#4
May 31, 2018 at 14:25:53
hmm I have a video regarding the Problem

Do you have a link to the video?

How about an answer to my question: "Are these devices thin clients or are they servers?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#5
May 31, 2018 at 14:33:17
Oh wait a minute.........I think I got it.

I suspect by "nodes" you meant clients computers........yes, no? (Sorry, we don't use "nodes" where I live/work so that threw me off. I thought you were talking about some kind of software or app)

If yes, then I suspect you're looking at a listing of available devices on the network (possibly by clicking on the "Network" Icon on the desktop??) and when you click on it, nothing happens. That would probably be a DNS issue.

However, before going any deeper lets do the basics:
1) Answer my question above
2) Confirm if by "nodes" you mean 'client PC's'
3) Detail how you view the server name on the "nodes" (ie: click on this icon,
click on that link etc etc)

Then we'll carry on from there.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
May 31, 2018 at 22:21:45

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#7
May 31, 2018 at 22:24:46
Yes nodes means Client computer

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#8
June 1, 2018 at 07:26:31
I'm not at all familiar with the Ncomputing equipment. I looked over your link which shows what you described. You click on the server and it doesn't connect.

This to me seems like a DNS issue as the Ncomputing software shows a server by name. DNS maps names to IP addresses. If this issue is only happening on the one client, chances are its DNS entry in the TCP/IP settings is incorrect. So check your TCP/IP settings on that client and ensure they're all correct. That clients DNS entry should match all other working clients. In fact, with the exception of the actual IP address, all TCP/IP settings should match (ie: DNS, DG, Subnet mask etc)

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#9
June 1, 2018 at 07:31:28
It happens to all the clients which are connected with Server 2

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#10
June 1, 2018 at 09:09:59
Ok, that definitely sounds like a DNS issue.

The clients connecting to server 2 - do they get their TCP/IP settings from a DHCP server? If so, check the DHCP server's DNS setting.

If not DHCP then the only other method is static in which case you have the wrong DNS address configured on the clients.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#11
June 1, 2018 at 09:15:01
How to enter the right DNS

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#12
June 1, 2018 at 14:11:52
That depends on how the clients get their TCP/IP settings. If from a DHCP server you would change the DNS entry within the DHCP server. If the clients are statically assigned their settings you would edit them and change the DNS address there.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#13
June 1, 2018 at 15:39:11
Quick question: If you've isolated the problem to this "Server 2," have you tried rebooting it?

How To Ask Questions The Smart Way


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#14
June 1, 2018 at 18:59:23
My client has statically assigned settings Now what to assign them to function properly

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#15
June 2, 2018 at 12:31:45
Like I said, edit your client's TCP/IP settings and enter the correct DNS address.

Start >> Control Panel >> Network & Sharing Center >> Change Adapter Settings

Right click on adapter and select "Properties" from the pull down menu and edit your IPv4 settings and enter appropriate DNS setting

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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