Router Page Shows Gibberish

Linksys Wrt54g2 wireless g router
January 17, 2014 at 16:17:15
Specs: Windows 7
this was Linksys's help since I am having this issue my network is still working but getting gibberish on the setup screen such as: ¥²ÑÚI(Ƭì‹ØÚ/˜FÞòí
Please allow me to break down your 3 options so you will be able to choose which offering is best for you.
An C: Here are the options:
**The first option is a one time incident plan. This means I can help you with the issue that you are experiencing today for only $29.99.
**The second option allows you to contact us for six months for any/multiple issues that you may be having with your device within 6 months and that is for only $39.99.
An C: But if your options are open to upgrading to a new and better router, you can have a brand new dual band routers which is faster than your current router with a great value and free shipping.
An C: I recommend an E2500 router who's speed can reach up to Up to 300 Mbps (2.4 GHz) + 300 Mbps (5 GHz). It has 2 main networks where you can connect up to 32 devices on each band and a guest network where you can connect up to 50 guest devices.
An C: It is using 4 gigabit ethernet ports so you will have faster speed on ethernet connection. The Linksys E2500 Advance Dual-Band N Router is a simultaneous dual band Wireless-N router where you can easily manage your network using Cisco Connect software.
An C: This router is on sale right now and we can give you 10% off on top of its sale price. The hardware warrant and support for this device will be new and we can ship it to your location for free.

message edited by Talon_Karde79


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#1
January 17, 2014 at 17:50:05
I wonder if you aren't being redirected by some form of malware in your browser.

Try downloading and running adw cleaner, clean what if finds.

http://www.bleepingcomputer.com/dow...

and then malwarebytes, install it, uncheck the real time trial offer, let it update and run a full scan. It may bring up a list with check boxes. right click a check box and select "check all items" and then remove them.

http://www.filehippo.com/download_m...

Then delete all the temporary files in browser. Open your browser and type the address to the router again and see if you get the same. If the router itself has been altered and nothing seams to help, you may try downloading the firmware, and updating it.

To err is human but to really screw things up, you need a computer!

message edited by HopperRox


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#2
January 17, 2014 at 21:46:18
I clean the system of malware one a week and I always clear out the cache. I have tried on another computer to access the router settings and get the same results

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#3
January 17, 2014 at 21:51:42
What is the address of the router like:192.168.1.1? What do you have to type in to access the router?

To err is human but to really screw things up, you need a computer!


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Related Solutions

#4
January 18, 2014 at 06:38:34
Linksys home page - where you go to access router management and set up in general.
is - as HopperRox suggests - 192.168.1.1

Do you have the manual for your router - if not post back and we can point you to where to get it and other useful info too.

login name is left blank; password is admin.

http://kb.linksys.com/Linksys/ukp.a...


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#5
January 18, 2014 at 07:59:36
I have a digital copy of the manual and the address is 192.168.1.1

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#6
January 18, 2014 at 08:23:03
I would update the firmware if you can make anything out clearly enough to do it. If not it may be easier to purchase a new one, most routers are not that expensive.

To err is human but to really screw things up, you need a computer!

message edited by HopperRox


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#7
January 18, 2014 at 08:26:45
Digging deeper I see there has been nasty pulled by Cisco. However it appears they supposedly have stopped such a practise and the warning listed is not the same as what you are seeing.

http://boingboing.net/2012/07/03/ci...

To err is human but to really screw things up, you need a computer!

message edited by HopperRox


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#8
January 18, 2014 at 09:44:27
unable to update the firmware without being able to load the page since the update option is there where you link it to the file you download from their site

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#9
January 18, 2014 at 09:54:39
Have you tried doing a factory reset?

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#10
January 18, 2014 at 10:01:33
yea I did a factory reset was getting the gibberish before it also.

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#11
January 18, 2014 at 11:35:36
Sounds like it's time to buy a new router.

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