room no internet and shared folders

Hewlett-packard Microsoft windows server...
October 20, 2009 at 12:47:42
Specs: Windows 2003 svr, 1024
at school in all rooms users can log in and access the internet and their shared folders, except for one room!! in this one room the users log in and get no internet and no shared folders, where can i begin?

why is this happening

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October 20, 2009 at 12:57:01
Have you talked to the network administrator? This may be a deliberate setup

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October 21, 2009 at 11:58:07
no not a deliberate setup, this is a current issue!! what could be possible things to check or try?

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October 21, 2009 at 15:05:44
how about network connectivity? Can you ping the server or where the shares are?

domain connection? are they logging in workstation only?

remember the OSI model? I usually start at the bottom and work my way up in troubleshooting.

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