remote desktop problems

July 22, 2009 at 02:22:39
Specs: Windows XP
I am having great problems trying to establish a remote desktop connection. The pc I want to connect to is running window xp professional. I have gone over and over all the remote desktop setup instructions - which on the whole seem pretty straightforward - but I always get the message 'this computer can't connect to the remote computer'. I can ping the computer no problem. Remote desktop is checked. Terminal services is enabled. Firewalls are checked to allow remote desktop and I've temporarily disabled firewalls - all to no effect. Any suggestions on where I might be going wrong ?
Many thanks.

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July 22, 2009 at 18:25:59
On lan or wan?

Does user have password? Needs one.

Check that the port has not been changed. If on AD be sure
user has checked rdp.

Scan network and view packets maybe to see how far along it

Ping is useless.

Go to start, run, the type in cmd, once in the command
prompt type services.msc, on both machines.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10

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July 23, 2009 at 10:32:14
Take a look on this remote desktop connection in XP article and check any misconfiguration. Hope it helps.

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July 24, 2009 at 03:52:29
try to connect through ip address of the computer (if you are trying by computer name). and also check that you are able to access that computers share drives.

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Related Solutions

July 29, 2009 at 01:20:12
Its on lan. User has a password. We're using a 2wire BT gateway router - I've checked the option to allow xp remote desktop through port 3389. I'm using the ip address. I'm able to share drives.
I don't what 'if on AD be sure user has checked rdp' means ?
What is it that I'm looking for in the services - the remote stuff is started ?
Thanks again for any help with this.

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