Remote desktop cannot connect error - Win 7

Microsoft Windows 7 professional 32-bit
November 21, 2010 at 16:56:35
Specs: Windows 7 Home Premium 64-bit, i7-860
Hello everyone,
I'm having a problem connecting my Dell Inspiron laptop to my new Dell XPS desktop. The laptop is running Windows 7 Professional and the XPS is running Windows 7 Home Premium. I bought the XPS to replace my Dell Dimension which is running windows XP SP 3. I've always been able to connect the laptop to the Dimension but cannot seem to connect to the XPS even though it's on the same network and hooked up to the same router, a Netgear WNR 2000. I see the XPS machine listed under the "network" icon in Windows Explorer and even if I right-click that and select "connect with remote desktop connection" I get an error message that states "remote desktop cannot connect to the remote computer for one of these reasons
1. Remote access to the server is not enabled
2. The remote computer is turned off
3. The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled."

I read somewhere online about allowing access to remote file and printer sharing through the Windows firewall but still had the same problem after making that change. I also changed the Windows firewall to allow access from the following but still had the same problem:

Remote event log management
remote schedule tasks management
remote service management
remote volume management
routing and remote access

Are there any other settings I can change to fix this problem? Thanks in advance for any info you can provide!


Dan G. in CT

See More: Remote desktop cannot connect error - Win 7

November 30, 2010 at 10:21:09
Did by any chance you 'enable' remote desktop?

Control Panel -> All Control Panel Items -> Systems -> Remote Settings -> tick the box that says "Allow connections from computers running any version of Remote Desktop (less secure).

You're note that Remove Assistance is already checked as well. This is different than Remote Desktop

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December 2, 2010 at 10:45:34
thanks for your reply. Unfortunately, it looks like Windows 7 Home Premium cannot act as a host for remote desktop connection, check out

I am bummed as I was using RDC on my laptop to access the apps and files on my desktop.I read where Windows Live Mesh may do the same, I'll check it out. Thanks again for your help!

Dan G. in CT

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