Problems Connecting to internet

August 12, 2010 at 02:40:57
Specs: Windows ME
I've spent ages trying to get my wife's "Presario 1200" onto the net using the above USB dongle. I can ping both the router (D-link DIR615) and the cable modem (NTL 351000) OK. Using the router's IP address in IE 6 fails to connect.

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#1
August 12, 2010 at 06:45:54
Windows ME? Does ME support that?

How do you know when a politician is lying? His mouth is moving.


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#2
August 12, 2010 at 07:12:57
Using the router's IP address in IE 6 fails to connect.

Ensure you're trying to connect to the correct address. To do so, open a command prompt window and type the following command:

ipconfig /all

The address you want will be the "Default Gateway" IP.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#3
August 12, 2010 at 07:33:15
"ipconfig /all" gives the router'sIP address.
Even so, Internet Explorer gets "The page cannot be displayed" using this.

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Related Solutions

#4
August 12, 2010 at 07:44:32
Have you tried another browser? If not, do so and report back the results.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#5
August 12, 2010 at 08:36:21
"above USB dongle"?

1 Corinthians 15:3-4


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#6
August 12, 2010 at 08:42:49
post the results of ipconfig /all for review. We may see what is wrong whereas you couldn't.

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#7
August 12, 2010 at 17:45:00
OK will comply!

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#8
August 13, 2010 at 14:44:53
How do I include a file here (to comply with your request)?

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#9
August 14, 2010 at 06:19:40
OK so here's the gen:
Machine from which the router was originally set up:

Windows IP Configuration
Host Name . . . . . . . . . . . . : DOBBIN
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cable.virginmedia.net

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : cable.virginmedia.net
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address. . . . . . . . . : 00-12-F0-3C-57-22
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 13 August 2010 08:51:55
Lease Expires . . . . . . . . . . : 20 August 2010 08:51:55


Machine I'm trying to get onto the net (named "Seamus" not "DOBBIN"):

Windows IP Configuration
Host Name . . . . . . . . . : DOBBIN.cable.virginmedia.net
DNS Servers . . . . . . . . : 194.168.1.1
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : Yes
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : Yes

0 Ethernet adapter :
Description . . . . . . . . : IEEE 802.11g Wireless Card. (TP-LINK TL-WN321G)
Physical Address. . . . . . : 00-25-86-EB-57-6F
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . : 192.168.0.1
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 08 13 10 08:51:52
Lease Expires . . . . . . . : 08 20 10 08:51:52


NTL Cable Modem:
MAC: .. . . . . . . . . : 00-0E-9B-FE-66-E5
IP . . . . . . . . . . . . : 82.25.68.249


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#10
August 14, 2010 at 09:40:47
Two applications of "ipconfig /all"

Machine from which the router was originally set up:
Windows IP Configuration
Host Name . . . . . . . . . . . . : DOBBIN
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cable.virginmedia.net

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : cable.virginmedia.net
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address. . . . . . . . . : 00-12-F0-3C-57-22
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 13 August 2010 08:51:55
Lease Expires . . . . . . . . . . : 20 August 2010 08:51:55

Machine I'm trying to get onto the net (named "Seamus" not "DOBBIN"):
Windows IP Configuration
Host Name . . . . . . . . . : DOBBIN.cable.virginmedia.net
DNS Servers . . . . . . . . : 194.168.1.1
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : Yes
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : Yes

0 Ethernet adapter :
Description . . . . . . . . : IEEE 802.11g Wireless Card. (TP-LINK TL-WN321G)
Physical Address. . . . . . : 00-25-86-EB-57-6F
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . : 192.168.0.1
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 08 13 10 08:51:52
Lease Expires . . . . . . . : 08 20 10 08:51:52

NTL Cable Modem:
MAC: . . . . . . . . . . . . : 00-0E-9B-FE-66-E5
IP . . . . . . . . . . . . . : 82.25.68.249


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#11
August 14, 2010 at 14:15:05
The problem appears to be something to do with the DNS setting.

When you look at the default gateway it is listed as 192.168.0.1 which is correct as it is the router's address. The router does all communication with the modem and web and translates this for the attached client systems.

You will notice in your output results of IPCONFIG that the working system shows DNS SERVER as 192.168.0.1 whereas the problem machine lists 192.168.1.1

Was this set manually?

Not sure whether it works the same in ME as in XP but in Control panel go to your Network Connections. Rightclick on the LAN CONNECTION icon and select Properties.
In the list of Protocols used by the connection click on Internet Protocol (TCP/IP) and select the Properties button.

This should bring up a box giving options for manual or automatic setting of IP ans DNS.

I suspect that yours is set to Obtain IP Automatically ( which it is doing) but has a manually assigned value for the DNS setting. ie. DNS is manually set to 192.168.1.1.
At this point there are two alternatives. You can reset it manually to 192.168.0.1 or (preferred option) set it to obtain DNS automatically and let the router do the work.

Save your changes and reboot the machine. Let us know if this works

Goin' Fishin' (Some day)


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#12
August 14, 2010 at 16:03:01
BINGO!
Thanks a million for your diagnosis
Now - dig a few worms, dust off those rods and go fishin'.
Seriously - that solved the problem immediately - thanks.

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