Problem connecting wireless printer thru Fibre Broadband

August 14, 2014 at 06:20:01
Specs: Windows 7
I had a new router installed yesterday for Talktalk fibre. Now my wireless printer won`t connect so I`m unable to use it. I believe it may be a firewall problem but I have no idea. Can you offer any advice on how to resolve the problem please?

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August 14, 2014 at 06:59:48
Unlikely to be a firewall problem as that only affects communications with the Internet. It probably needs to be reconfigured to connect to the new wireless network, including enetering the new password. Go through the procedure as if you were installing the printer for the first time.

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August 15, 2014 at 09:15:36
new router can mean a different ip subnet which if the printer has a static assigned ip from the previous routers subnet it won't work until you correct the ip assignment.

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