Problem Connecting to Servers

June 11, 2014 at 20:41:08
Specs: Windows 7, Intel i7-2600 3.40GHz / 16 gigs
Hello all, I've been having this problem for months now of being unable to connect to what seems like almost any server. However, my internet works fine I can surf, stream and make connections with games that don't have a server list. I'm hard lined in to my 2-in-1 router/modem which my girlfriend runs wifi from and has none of these problems.

Noticed it while trying to game online (Minecraft, Nether, Dayz to name a few), server lists appear empty empty or always fail to connect, also extends to other server related issues, (my antivirus is incapable of updating, I'm unable to sync my computer to any internet time server - peer is unresolved.)

I've attempted many fixes I've come across cycled power to my router, turned off all firewalls, including the built in one in my router, and with limited knowledge I am a little stumped. Thanks for the help.


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#1
June 11, 2014 at 20:54:48
Is it possible you have a static IP setting or static DNS setting in your network adapter properties? Does the browser have a proxy set on it. For IE, open IE, tools, internet options, connections tab, "Lan Setting" box at the bottom, if there is a proxy set it would show up their.

To err is human but to really screw things up, you need a computer!


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#2
June 12, 2014 at 08:00:21
If you already are set to DHCP do the following on both your computer and girlfriend's while they're connected to your LAN.

Open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

ipconfig /all

Once you've finished, copy/paste the output into a response on here so we can have a look.

For info on how to copy/paste from a command prompt window click on my name above and read my "how-to" guide titled, "Post the output of ipconfig (version 2)"

Once you do so, we can compare the two.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#3
June 12, 2014 at 12:23:37
Alright i figured out how to check and I have both the IP and DNS setting to "obtain address automatically" Also I've checked all Browsers and they have "no proxy" or "automatic detect settings"

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#4
June 12, 2014 at 12:29:17
Thanks for the quick reply guys:)

This is the IPconfig file for my computer:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Sebastian>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Sebastian-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 18-03-73-DF-80-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3814:3f46:fbd3:4ae1%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, June 11, 2014 11:19:05 AM
Lease Expires . . . . . . . . . . : Thursday, June 12, 2014 12:46:12 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 236454771
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-36-89-01-18-03-73-DF-80-A

DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9BF034B5-012F-45F4-AAC9-35CFC562466D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


This is the IPconfig file for my girlfriends computer:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\DEll>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DEll-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 64-66-B3-24-48-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TP-LINK N600 Wireless Dual Band USB Adapter
Physical Address. . . . . . . . . : 64-66-B3-24-48-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f9cd:e9e7:ac59:9eb0%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, June 12, 2014 4:05:25 AM
Lease Expires . . . . . . . . . . : Thursday, June 12, 2014 12:35:47 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 291792563
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-01-CF-C0-00-19-B9-2D-40-0E

DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TP-LINK N600 Wireless Dual Band USB Adapter
Physical Address. . . . . . . . . : 64-66-B3-24-48-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f9cd:e9e7:ac59:9eb0%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, June 12, 2014 4:05:25 AM
Lease Expires . . . . . . . . . . : Thursday, June 12, 2014 12:35:47 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 291792563
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-01-CF-C0-00-19-B9-2D-40-0E

DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-19-B9-2D-40-0E
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2832:3f06:bb97:faec(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2832:3f06:bb97:faec%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{FD63AC88-730C-4FD8-BD35-9D2C72A20B9B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


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#5
June 12, 2014 at 14:36:05
Well, I was hoping a comparison of the TCP/IP settings of the two might reveal the problem but from what I can see, they look as they should. Which is to say, other than actual IP address, the other settings are the same on both computers.

The only oddity is that your DNS addresses reference something other than your router. Typically with a SOHO router, your DNS address will be the same as the Default Gateway address (the LAN address of the router) on connected clients. But as long as the DNS addresses used are actual DNS addresses, it should work fine.

So all in all, since your gf's is working, yours should too. This means the next most likely suspect in a case like this would be your computer. You might try refreshing the TCP/IP stack on your computer.

To reset your TCP/IP stack first open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

netsh int ipv4 reset c:\resetlog.txt

(change ipv4 to ipv6 to reset IPv6 in Windows 7 – in Windows XP, all you need is “ip”)

If you do not want to specify a directory path for the log file, use the following command:

netsh int ipv4 reset resetlog.txt

Then reboot the computer.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
June 12, 2014 at 15:37:07
Alright I did so for ipv4 and ipv6 but unfortunately it didn't fix it :/, I worried it might be my computer. Does anything else come to mind? Also for the life of me i cant find that log in C:\

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#7
June 14, 2014 at 08:07:55
Well, you can try uninstalling and then reinstalling the network interface through Device Manager (found in Control Panel).

If that doesn't fix the issue, then I'd suggest it's time to take it to a professional to have it looked at.

As to C:\, that's the root of your hard drive. If you open "Computer" (in the start menu) and look, you'll see something like "Hard Disk Drive" and under it "Local Disk (C:)"

That's C:\

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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