printer says spooler not running

June 27, 2010 at 13:23:40
Specs: Windows XP
when i go to printer and faxes it reads opening....but then it says unable to connect. i go to control panel and the printer spooler is started. dont know what else to do.

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June 27, 2010 at 23:01:05
What type of printer? Is the printer locally attached? When you check that the Spooler Service is started in SERVICES, make sure Print Spooler is set to Automatic, then on the File, Action View, Help menu in Services GUI, click Action, Refresh. Then check to see if the Print Spooler still has a “Started” status.

Your issue could be a full print cue, connection issue (cable if local, MS Networking issue if this is a shared printer on another computer, IP address issue if it’s a networked printer), corrupt print driver, Firewall blocking Printing services, or Malware.

Que: Double click your printer, see if there any documents in que. If there are any delete the print jobs by clicking on Printer from the Menu, Cancel All documents.

Connection: Check cables, status of printer.

Malware: I have seen malware cause printing issues, make sure your system has up to date antivirus installed. You may want to scan with other anti-malware tools as well like MalwareBytes, A-Squared Free, SpyBot Search & Destroy etc.

Corruption: You could try uninstalling / reinstalling the printer driver. That can be a time consuming issue if it’s an All-in-One type printer though.

Just another stupid saying...

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June 28, 2010 at 09:22:32
Thanks for your reply. You were right about the cable being unplugged. Since my computer is in the network someone changed the setting to share the printer off of another PC. The shared PC was disconnected and there for my printer was showing Unable to Connect. Again thanks for your rapid response.

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