Print server problems

Hewlett-packard Jetdirect 500x enet 10/1...
September 1, 2009 at 11:30:09
Specs: Windows XP pro, enuf
I have a simple office network in which i have
an HP jetdirect 500x 3 port print server
connected to a Dlink router. We use this for
local printing as well as remote printing from
my home office, we do alot of remote printing.
The issue i am having is that sporadically the
print server goes offline. All that is needed for it
to work again is it needs to be unplugged and
restarted and then it works fine again until a
day or two later it will go offline again.
Sometimes i notice that it is off and then a
wait an hour and sometimes it is mysteriously
back on. I am using two laserjet printers (1320
and 1160). Since the issue was so sporadic i
didn't know where to start troubleshooting. I
replaced the router with a linksys 54G which
worked fine for a week or so until the problem
resurfaced. Then i replaced the print server. It
worked fine for a week or so then the problem
resurfaced. I replaced the print server again.....
same issue.... I'm not sure where to go from
here. Usually restarting the print server would
not be a big deal but we run alot of reports at
night and we send batches of print jobs
starting at 3am, when the printer is offline
someone has to go to the office and restart it,
not fun at 3am.

Any ideas? The only PC at the office with the
print server is statically addressed so it always
receives the same IP address. Thanks for any
help i can get on this topic.


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#1
September 1, 2009 at 16:31:15
Is the static IP address out of the DHCP range?

How do you know when a politician is lying? His mouth is moving.


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#2
September 1, 2009 at 16:37:39
No, if it was they would not have internet access at all. Besides
the computers are not having a problem, its the print server.
Its ip address is assigned by the router dhcp server so its
automatically in the correct range. Thanks. Any other ideas?

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#3
September 2, 2009 at 07:25:36
Whenever you use a static IP address, it's supposed to be out of the DHCP range.

How do you know when a politician is lying? His mouth is moving.


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