Solved Primary DNS server is not responding

June 19, 2012 at 01:52:31
Specs: Windows 7
I am experiencing the problem described below.

I got an internet from provider (which is LAN cable sticking from the wall) - and it works fine when I connect via LAN cable - when I write the IP Address, Subnet Mask, Default Gateway, and DNS servers on the LAN adapter and create a PPPoE connection with username and password.
I want to do the same but wirelessly. I have an ASUS RT-N10 LX wi-fi router - and connected the cable from the provider to the WAN slot on the router. Then I have accessed the router from my laptop http://192.168.1.1 - and configured everything as it was on my laptop.

IP Adddress: 192.168.17.191
Submask: 255.255.252.0
Default Gateway: 192.168.16.1
DNS1: 192.168.1.250
DNS1: 192.168.1.10

Wireless network works fine, the default gateway is pinging - but DNS servers are not accessible. As a result no internet connection available (
Moreover - when I want to ping the DNS (ping 192.168.1.250) - I tries to get a response from other location 192.168.1.3 (but no response from there)

Any feedback / hints / comments will be greatly appreciated! I have spent 2 days for it but in vain (((

THanks in advance!


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✔ Best Answer
June 21, 2012 at 03:32:33
Thanks everyone, you all directed me to the resolution.
I have run "netsh winsock reset" - and that made a trick.

Appreciated!!!



#1
June 19, 2012 at 02:33:59
Where did you get all these details (ip addresses, subnet masks) from? I think you really need to talk to your service provider to find out what settings you should be using.

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#2
June 19, 2012 at 03:12:33
i have got them from provider - and they are correct (working) because when I plug the cable into my laptop - it works fine and there is access to internet - so the problem is with configuring the router and network

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#3
June 19, 2012 at 03:22:50
They may be correct for a direct connection from your laptop to the provider, but you are now inserting an additional router. I believe that you will need different settings for this. I recommend that you explain to your provider what you are trying to do and ask their advice.

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Related Solutions

#4
June 19, 2012 at 03:52:45
Thanks a lot, probably will do that

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#5
June 19, 2012 at 06:49:51
" I tries to get a response from other location 192.168.1.3"

You should post the results of a ipconfig /all for review. Doesn't appear you setup the lan side of the router correctly.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#6
June 19, 2012 at 07:09:51
It could be your provider has your connection set to respond only to a specific MAC address. Because you've had it working with your computer connected directly, that would be the MAC registered with your ISP.

If this is the case, you could spoof the MAC of your PC on your router if your router is capable. Spoofing means simply changing the external interface MAC of your router to that of your PC.

To see you PC's MAC, Open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

ipconfig /all

Windows will report your MAC address as being your "Physical Address"

If you can spoof on your router, you have to use a colon between sets of numbers in a MAC address. For whatever reason, Windows uses a dash. Don't us the dash, it's wrong........lol

If your router can't spoof, then call your ISP and get them to help you change the registration.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#7
June 19, 2012 at 10:45:54
Try using the routers IP address for one if the dns numbers. I doubt unless you have a stub or a dns cache computer would you use those other numbers.

Ping is a poor test to use for dns. You use nslookup or other tools for that.

Hang up and live.


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#8
June 20, 2012 at 10:49:17
susya_1 please ignore Jefro. He tries to help but doesn't know how to provide specifics.

The problem is your ip addressing.

IP Adddress: 192.168.17.191
Submask: 255.255.252.0
Default Gateway: 192.168.16.1
DNS1: 192.168.1.250 <----wrong
DNS1: 192.168.1.10 <----wrong

Your gateway [LAN] is 192.168.1.1 You can not reference DNS servers on the LAN that do not exist for the WAN port configuration.

Contact your ISP and use their dns servers or if in the US use googles dns servers of 8.8.8.8 and 8.8.4.4 for the wan dns entries.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#9
June 21, 2012 at 03:32:33
✔ Best Answer
Thanks everyone, you all directed me to the resolution.
I have run "netsh winsock reset" - and that made a trick.

Appreciated!!!


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