Port forwarded, but nobody can connect to servers

July 12, 2013 at 23:56:15
Specs: Windows 7
So I've port forwarded for several games, however, even with the ports forwarded, nobody can connect to the games. When I go on canyouseeme.org and check the ports, it says it can't see them, listing "Connection timed out" as the reason why.

I don't understand why this is happening. Literally two days ago everything was working fine and I haven't changed anything since then! But all of a sudden, nothing works!

Please help, my girlfriend is having the exact same issue: Neither of us can connect to eachothers servers, or our own servers.


See More: Port forwarded, but nobody can connect to servers

Report •


#1
July 13, 2013 at 08:20:28
From what you're saying, it sounds like the forward has not been correctly configured.

- Confirm the ports the games run on
- Confirm the port forward is correctly configured
- Confirm the game(s) is running in host mode and looking for a connection
- Ensure there is no firewall running on the target (host) computer

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


Report •

#2
July 14, 2013 at 02:21:36
The ports are all correct, I'm fairly certain that's all there is to the port forward configuration dealieo.

Not sure what you mean by "running in host mode" though. Also, I'm hosting from my own computer, it does have firewall active and has had it active since I started off hosting servers.

Are you saying I need to disable my firewall? I've never needed to do that before.


Report •

#3
July 14, 2013 at 05:31:19
If you're running the game in server mode, you're "hosting" the game or can be said to be running the game in "host mode"

Since you're running a SOHO router between your computer and the internet, it won't hurt you to shut the firewall built into your PC off as a test to see if that fixes the issue. If it doesn't, we're back to a misconfigured port forward. If it does, then you'll have to allow that port (or "those ports" as the case may be) within the builtin firewall.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


Report •

Related Solutions

#4
July 18, 2013 at 22:00:37
When game is running, open a command prompt and type in:
netstat -an | more

The | sign is the pipe symbol.

Then check, whether 0.0.0.0 or your computers ip address is listening to the ports, needed for the game under local addresses.


Report •

#5
July 19, 2013 at 05:33:52
I did that, this came up:

http://puu.sh/3GzCz.png

Dunno what this means. Also, for clarification, here's what my ports look like. I'm trying to get the game "Killing Floor" working:

I'm using a Technicolour TG 797n V3 modem.

Assigned games:

http://puu.sh/3GzFT.png

Here's the ports for it:

http://puu.sh/3GzIG.png

According to http://forums.tripwireinteractive.c... - the ports for Killing Floor are.

7707 UDP/IP (Game Port)
7708 UDP/IP (Query Port)
7717 UDP/IP (GameSpy Query Port)
28852 TCP/IP and UDP (Allows your Server to Connect to the Master Server Browser)
8075 TCP/IP (Port set via ListenPort that your WebAdmin will run on)
20560 UDP/IP (Steam Port)


So I'm not sure why it's not working.


Report •

#6
July 19, 2013 at 07:26:36
I don't see any of the required ports listed in the output of the netstat -an command unless they're on the next 'page' of output (the | more command only shows one page of output at a time) so your problem could be that those ports are not open. A likely cause of this could be a firewall on the computer in question.

Have you shut off the windows firewalls on the target computers and tested like I recommended earlier? If not, do so. Disable the firewall, start the game in host mode and try to connect.

In the following screenshot:

http://puu.sh/3GzFT.png

Is 10.0.0.2 the LAN IP of the computer that is running the Killing Floor server?

That IP listed under "Device" needs to be the IP of said server.

For the other game it shows "home" does that point at the local computer the screenshot was taken on?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


Report •

#7
July 19, 2013 at 11:26:45
Independend of a running firewall, netstat -an should show services or programs listening to the listed ports:
7707 UDP/IP (Game Port)
7708 UDP/IP (Query Port)
7717 UDP/IP (GameSpy Query Port)
28852 TCP/IP and UDP (Allows your Server to Connect to the Master Server Browser)
8075 TCP/IP (Port set via ListenPort that your WebAdmin will run on)
20560 UDP/IP (Steam Port)

Curt R is right about the ip address, that has to be changed to the ip address of the computer, running as game server.
After that, you have to restart the game server service or maybe better the whole computer and crosscheck the listening ports by netstat -an.

As long as the ports are not shown by netstat -an, the problem is a local one not a router (forwarding) problem.


Report •


Ask Question