Phone/Fax Interference

July 9, 2009 at 04:24:49
Specs: Windows Vista
I am having trouble with my phone and Brother MFC-885CW, I constantly have inteference that I assume is from my adsl connection. I have a Speedstream 6520 that has several connections including desktop, laptop and gaming - so no problem there. However I cannot get rid of the inteference on my Phone/fax/printer nor another phone in the house. I have installed filter/splitters but no success. I have another cordless phone installed that works perfectly. I have absolutely no idea what I can do. Any ideas?

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#1
July 9, 2009 at 08:03:30
For something like this you'll need to call your Telephone company. They are the only ones who would be able to diagnose what is causing the interference and hopefully fix it.

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#2
July 9, 2009 at 08:07:18
unless its inside wiring then they will charge you a service fee to troubleshoot.

If you hook a phone to the same telephone outlet and use the same cord that is plugged into the fax printer do you get static?


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#3
July 9, 2009 at 16:10:51
ADSL filters shield the ADSL from phone/fax etc. They don't shield phone/fax from ADSL - they don't need to. The ADSL connection goes straight through the filter. You've got a line problem. Call the 'phone company, as Curt R said.

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Related Solutions

#4
July 9, 2009 at 16:56:47
You willing to pay the OP's bill if its internal wiring?
I would hope you would do more if this was at your home.

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#5
July 10, 2009 at 10:53:58
What's rattled your cage?

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#6
July 10, 2009 at 12:23:14
simple. someone comes here asking for help. I don't consider telling them to call the telephone company right off the bat help.

Now if the time had been taken to troubleshoot the issue as to why one line is fine and this one is not, that would be a different issue.

If there was a line problem then it would affect all phones and internet. OP reports one phone works fine and no mention of internet.

Also being a telephony guy I have found simple things like a bad splitter or some corrosion on the telephone outlet cause static and these are easy to fix by the homeowner.


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