Solved pc stopping router connection

November 1, 2012 at 04:15:43
Specs: Windows XP
changed netgear router for time smart tc5815h router my computer is now stopping internet connection.tryed wth server to fix problem, thay say the router is workng the problem is my end. i need help.

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November 1, 2012 at 05:45:24
✔ Best Answer
Try a different router but use the same cables. If internet then works okay, the smart router is most likely faulty.

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November 1, 2012 at 09:05:18
"tryed wth server to fix problem"

What does your server have to do with the router?

If you connect wired to the router do you get internet access?
Did you logon to the router and configure it?
Is the routers wan port getting a ip from the isp?

Answers are only as good as the information you provide.
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November 1, 2012 at 11:53:38
The Netgear works. The problem seems to be when I conect the Time Smart TC5815H router as per the suppliers instructions. As the TC5815H was supplied by my internet provider I contacted them thinking the Router was fualty. They tested for connectivety and the router was working fine. The problem was with my computer.

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