Packard Bell NetStore 3500

December 16, 2019 at 12:43:46
Specs: Windows 10
Hi, I've just acquired a Packard Bell NetStore 3500. I've trawled the web and can't find any software/ manual or indeed and Information.
Does any one know of any links where I can download the manual/ software? Any/ all help gratefully received.

Kind regards & thanks for reading this.

Rick


See More: Packard Bell NetStore 3500

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#1
December 16, 2019 at 14:48:11
"I've trawled the web and can't find any software/ manual or indeed and Information"
Probably not available, why do you need the manual?
What do you need to know?

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#2
December 16, 2019 at 14:55:56
Hi, thanks for a quick reply. I wanted to know how to see it on my network. It works versus USB and I can access the setup menu via; 192.168.1.172 but I cant see the drive, so cant map it.

Regards, Rick


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#3
December 16, 2019 at 15:32:13
Can you see it in Disk Management?
Does it have a drive letter?

Assign Permanent Letters to Removable Drives
https://www.groovypost.com/howto/as...

message edited by Johnw


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Related Solutions

#4
December 16, 2019 at 16:32:19
Hi, I'll try it but as the network cant see it, I doubt if it will work.
Many thanks.
Rgds, Rick

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#5
December 16, 2019 at 16:45:59
"I'll try it but as the network cant see it, I doubt if it will work"
Can you see it in the bios?

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#6
December 17, 2019 at 06:41:22
http://gnswifi.com/Downloads/Contro...

Seems to be a quickstart guide for your device but I could be wrong. Have a look anyhow and see if it isn't the correct guide.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

message edited by Curt R


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#7
December 18, 2019 at 13:44:05
No it doesn't show on the menu. I doubted if it would as it's a network device.

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#8
December 18, 2019 at 13:44:50
Why would you see it on the Bios, when it's a Network device?

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#9
December 18, 2019 at 14:02:14
Try opening a command prompt and typing

net view \\192.168.1.172

Any result?


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#10
December 18, 2019 at 14:24:37

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#11
December 18, 2019 at 14:27:59
Yeah, it just opens the setup parameters!

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#12
December 18, 2019 at 14:31:00
Hi, yes. There are a few sites with just the firmware update, but that's it! I think it must be a net address that I'm missing, just dont know what! Lol
If I plug a usb lead in to my pc from the 3500 device, I can see the hard drive and file transfer, just cant network it! Odd....

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#13
December 18, 2019 at 14:36:27
"just cant network it! Odd...."
Any error message?

Make sure Client for Microsoft Networks is enabled.
https://www.lifewire.com/installing...


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#14
December 18, 2019 at 14:47:44
No error message, nothing. I just cant figure it. I need the manual, which is probably a single sheet of paper! Lol

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#15
December 18, 2019 at 14:50:33
Have you run the network troubleshooter?

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#16
December 18, 2019 at 21:30:13
"I need the manual, which is probably a single sheet of paper"
Did you get a CD with the drive?
Usually the manual is in the CD.

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#17
December 19, 2019 at 02:26:06
"Yeah, it just opens the setup parameters!"

Was that an answer to my question? It doesn't really make sense in that context.

Could you post the exact reply that you get when you enter that command.


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#18
December 20, 2019 at 06:57:00
I posted a link above to what could be the manual.

Did you have a look?

I can access the setup menu via; 192.168.1.172 but I cant see the drive, so cant map it.

Since you can access the setup menu I would suggest that it is indeed connected to the network correctly and the issue you're having is just mapping the drive.

You can confirm connectivity by pinging the device from a command prompt window. If it responds, then it's connected to the network properly.

A drive mapping is usually done like this: \\device\folder

So, if you have a NAS named, "nas" and a folder called "files" you would map to: \\nas\files

If you try to ping the device at the above IP address and it doesn't respond you may have an issue with the TCP/IP settings of the device. If you can't, please post the TCP/IP settings of the computer you're using and the below that, the settings of the device so I can have a look.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

message edited by Curt R


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