Outlook disconnects at remote site

Microsoft Als windows xp professional
July 28, 2009 at 20:51:33
Specs: Windows XP, NA
Hi there

Users at one of my remote sites often get a little popup message bubble saying Outlook is trying to connect.

The site is connected with the main site by a wireless link, so I thought that may be disconnecting. I ran an all-day ping and they didn't receive any Outlook disconnect messages.

So I'm picking the ping was acting as a kind of keep-alive for the link. The link seems find in general and nobody has any trouble with it, just Outlook. Can anyone think of what the problem may be here? And what I could do about it?


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July 29, 2009 at 13:28:13

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July 29, 2009 at 13:51:45
Update: Seems the ping isn't acting as a keep-alive and that was just coincidence, as there was an Outlook disconnect message today. I looked at the constant-ping and the ping time had become huge for a short period of time, so I'm thinking the link must have been under a huge amount of usage.

Anyone got an idea for how to stop Outlook behaving like this or why it is doing it?

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