Not seeing printer

D-link Di-524up
October 27, 2009 at 05:00:25
Specs: Windows XP
Hi all,

Bought this wireless router with built in print server and have got it set up for wireless networking on our 2 laptops with XP.

The problem is when I plug my Canon MP730 printer into the usb port on the router, nothing happens. The "USB" light on the front of the router doesn't even come on. I've looked for any options in the set up of the router but there are none. I don't know what else to try.

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October 27, 2009 at 06:04:28
Does the printer work if plugged into a computer via the USB cable? If so then it's likely not a printer issue and you'll have to contact the router manufacturer and get them to help troubleshoot the issue.

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October 27, 2009 at 07:01:37
Thanks. Yes printer works fine. I know it's a router issue I was just hoping someone here had had the same problem and could help.

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October 27, 2009 at 07:10:46
Well, before doing anything else, try recycling the power on the router. Just unplug it, count a slow 10, then plug it back in. It's possible it just needs a reset to see the USB.

If that doesn't work, call the manufacturer.

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