Not receiving packets to any network adapter

October 23, 2010 at 16:21:00
Specs: Windows XP, AMD / 1GB
Hi all,

I have a very weird problem, one that I have never come across before. I am fairly well experienced with trouble-shooting and with Windows OS's. I have not knowingly changed anything recently but now find the machine completely incapable of receiving packets to any network adapter.

I have used msconfig to disable all non-microsoft programs at start-up, and to disable all services in case something there was preventing the adapter from receiving packets but this did not help. I have started XP in safe-mode with networking and this did not work either. The IP, DNS and gateway settings are all fine. I can ping localhost but nothing else. I have disabled the Windows Firewall and AVG. I have even plugged in a Wireless adapter and this would not receive either which is really weird – this means the problem is not specific to the adapter as neither would work.

Any help would be greatly, greatly appreciated! Let me know what other info you need.


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October 23, 2010 at 16:38:42

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October 24, 2010 at 03:47:03
Hi there, thanks for the advice - shall I try that even though none of the symptoms on that page seem to apply to me and I have not had any of those error messages?

Thanks in advance.

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October 24, 2010 at 04:32:25
Update: I have followed the instructions in the 'Cause' section and all seems fine with my stack - so I don't think it is that.

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Related Solutions

October 24, 2010 at 04:45:04
Some extra info, in case it helps trouble-shoot this more quickly:

All other machines on the same network are working fine, and taking the cable from the problematic machine and plugging it in to my laptop works fine. So the problem is certainly with the machine itself - although that's fairly obvious by the fact it is not receiving any packets and does not even have local connectivity.

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December 7, 2010 at 09:37:38
Having the same issue, except for that on one machine a wired adapter doesn't work, on another machine a wired adapted will work (even with a cable from a previous machine), but wireless will not. Computers are WinXP sp3 and win7 enterprise.
The symptoms are the same - no packets received, hence no DHCP packets received, hence no IP address. The requests are being sent (checked the DHCP logs, DHCPACK comes out but is not received).
I'm lost :(

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December 7, 2010 at 10:14:47
From the sounds of the problem and the troubleshooting steps you've already taken, I suspect your NIC has failed and is in need of replacement.

I would definitely try another NIC.

If a new NIC also doesn't work, you will likely find your only resolution is to do a clean install of your operating system.

You could (and should) first try uninstalling and then reinstalling the TCP/IP stack but if that doesn't work, the only recourse left to you would be the clean install.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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December 7, 2010 at 15:15:48
ztr0y please start your own thread. Thanks

Answers are only as good as the information you provide.
How to properly post a question:

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June 17, 2011 at 09:47:40
please poola oombu..........

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