No wired connection on D-Link wireless router

February 21, 2010 at 15:53:13
Specs: Windows 7
I have an HP Desktop running Windows 7 and
an HP laptop running Windows Vista. The
desktop has an ethernet connection to a D-
Link DSL-G624T router, and the laptop
connection is wireless. Following a sudden
power cut I can no longer access the router
(and get to the internet) from the desktop.
However the wireless connection from the
laptop is ok. From the laptop I can get to the
router's browser homepage via192.168.1.1 but
this doesn't work from the desktop. It cannot
see the router at all.
I have tried restoring the router to factory
settings, but this has not made a
difference. I then connected the desktop to an
old Smartax wired-only router and it worked
ok - I got an internet connection; so I assume
there is nothing intrinsically wrong with the
desktop or the ADSL line itself. But of course
this router is no good for the laptop.
I need help to get the desktop connection to
the wireless D-Link router working properly
again.

See More: No wired connection on D-Link wireless router

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#1
February 21, 2010 at 17:24:20
Connect the desktop to the Dlink, run ipconfig /all from a command prompt, not the run box & post the output.

How do you know when a politician is lying? His mouth is moving.


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#2
February 22, 2010 at 02:35:05
Here it is - a copy of ipconfig /all from the desktop connected
to the D-link:

Windows IP Configuration

Host Name . . . . . . . . . . . . : HPDesktop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps
Ethernet
Physical Address. . . . . . . . . : 90-E6-BA-95-CC-4B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::a8a5:dde6:d20c:85eb%15(Preferred)
Autoconfiguration IPv4 Address. . :
169.254.133.235(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
DHCPv6 IAID . . . . . . . . . . . : 311486138
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-B0-F1-F8-
90-E6-BA-95-CC-4B

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{1E98FC03-E1D5-4199-B069-
65A3D41B258E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-
Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


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#3
February 22, 2010 at 05:20:18
It's not getting an IP address from the router. Some things to try are:

Shut everything down then turn on the modem, if there is one, router & PC in that order. Wait a minute or two between each.

Disable IPv6 on the desktop.

Update the NIC drivers.

Try it in safe mode.

Try a different port on the router.

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
February 22, 2010 at 07:26:22
I've tried switching everything on and off as you suggested,
and I've disabled IPv6 but still not getting to router. When i
tried to update the network adapter the machine said the
latest driver was installed. I'm reluctant to uninstall it as I don't
know how it would reinstall if I can't get to the internet.

Do you have any other suggestions please? Am desperate!

This is what the IP Config looks like now:
Windows IP Configuration

Host Name . . . . . . . . . . . . : HPDesktop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps
Ethernet
Physical Address. . . . . . . . . : 90-E6-BA-95-CC-4B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::a8a5:dde6:d20c:85eb%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 22 February 2010 15:19:19
Lease Expires . . . . . . . . . . : 22 February 2010 16:19:19
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 311486138
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-B0-F1-F8-
90-E6-BA-95-CC-4B

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{1E98FC03-E1D5-4199-B069-
65A3D41B258E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-
Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4137:9e76:1075:1ec9:a60c:4e6e(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::1075:1ec9:a60c:4e6e%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


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#5
February 22, 2010 at 13:12:41
Well, something worked because it has an IP address now. If you are using IE, go to tools, internet options, connections & go through the setup again.

If you ping google.com you should get a response.

How do you know when a politician is lying? His mouth is moving.


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#6
February 22, 2010 at 14:06:14
After faffing about all day I finally did a full system restore to a
date before the problem with the power outage started. And
bingo it seems to have worked - I now have an internet
connection on both the desktop and laptop.
Thank you so very much for trying to help me. I've learnt a great
deal.

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#7
February 22, 2010 at 17:01:43
Glad to hear it.

How do you know when a politician is lying? His mouth is moving.


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