netgear router does not connect

Jharv January 28, 2009 at 16:11:35
Specs: Windows Vista
I can connect my pc directly to the modem, and it works, but through my netgear cable router, it does not work. Is there a sequencing that I need to. I have kept everything on, but unplugged my modem and restarted it. Any other suggestions?

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#1
January 28, 2009 at 16:18:19
Shut everything, boot the modem, wait a minute or 2, boot the router, then the PC.

If you don't have internet, open a command prompt and run
ipconfig /all
Post the output.


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#2
January 29, 2009 at 06:31:43
Here is the text.. any ideas? thanks

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::5c0:e4ce:6740:2830%11
Autoconfiguration IPv4 Address. . : 169.254.40.48
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>


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#3
January 29, 2009 at 17:02:19
It says that the NIC is disconnected. First I would look at the device manager to see if there are errors with the Network Adapters. Then I would disable IPv6.

If you still don't get an IP address, open the web interface to the router. Make sure that DHCP is enabled on the router and DNS is set properly. I'm sure it's enabled on the laptop otherwise it wouldn't work when you connect to the modem.


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Related Solutions

#4
January 29, 2009 at 22:13:35
Guapo, it says his Wireless NIC and other miscellanous adapters are disconnected, not the wired (Ethernet) adapter, which appears to not be pulling an IP address.

Jharv, just to be sure, are you getting a link light on the router and the PC where you connect the network cable.

Next, try a factory reset of the router. Then see if you get something like a 192.168.0.xxx address when you do an "ipconfig /all".

Assume that I already did an Internet search.


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#5
January 30, 2009 at 07:40:26
thanks. Got it figured out!

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#6
January 30, 2009 at 07:57:05
Great............ be nice to know what it was.....

Assume that I already did an Internet search.


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