Netgear DG834G not connecting wirelessly

Netgear Dg834g wireless router
December 15, 2010 at 15:42:36
Specs: Windows Vista
I recently switched from a 2Wire Gateway Modem/router provided by my ISP to a Netgear DG834G.
I used the setup wizard with my Toshiba Satellite running Vista connected by ethernet cable. I then connected the 3 Macbooks in the house wirelessly without difficulty.
However, I cannot connect the Toshiba wirelessly. The network is shown as available, and if I click on it, the password box comes up, and is usually followed by a timeout after 20 seconds or so.
Once or twice, it has said that it connected, but with limited access. I cannot use the internet.
After speaking to a Netgear tech support person, I updated the router's firmware, but this did not solve the problem.

Help would be greatly appreciated.

Thanks,

Ian


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#1
December 15, 2010 at 18:04:20
What security encryption did you use and is the laptop compatible with that ?

Goin' Fishin' (Some day)


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#2
December 15, 2010 at 18:43:46
Have you configure the correct encryption type in key for the wireless connection at your Toshiba laptop?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#3
December 15, 2010 at 21:10:46
The security encryption on my PC is WPA2, and the router is set to work for WPA and WPA2.

The passphrase is entered correctly - is the encryption key something different?

Sorry for a lack of knowledge about WiFi related terms.


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Related Solutions

#4
December 16, 2010 at 00:16:13
Some routers or some drivers for wireless network cards have no option, to enter a passphrase.
In that case, you have to enter the code consist of 0 to 9 and A to F.
This code is normally build from the passphrase.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#5
December 21, 2010 at 22:20:10
Thanks very much for your help - a friend ended up fixing it, but it was good to have something to try.

Ian


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#6
December 30, 2010 at 17:17:18
How did your friend fix it?

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#7
February 24, 2011 at 16:20:55
I had similar problem and this worked for me. (The basic problem was that I have two identical Toshiba lap tops (Satellite- A215-54967) running Window Vista. I replaced my ATT router/modem with a Netgear DGND3300A router/modem. The new router works fine wirelessly for all my other computer stuff at home (desktop computer running Window XP, Toshiba laptop running Windows 7, iPhone, iPad, Wii and TiVo) but the Toshibas running Vista would not address the internet.) They would say they were successfully connected to the network through a “local connection” but would not let me get on the internet with IE (Internet Explorer). I tried many things but I think I found a solution on my own. First, I had to make sure the computers were fully updated. I made sure that Vista had Service Pack 2 installed. I downloaded and installed all of the Windows updates. After all of that, the computers still would not let me get on the internet. It was this next step that was the trick. While I thought I had all of drivers up to date, I had to do the following to actually get the computer to work.
1. First, I clicked on the Start button, and then clicked on Control Panel-Classic View.
2. Second, I clicked on the “Device Manager” and identified the “Network Adapter” tab.
3. Third, I clicked on the “Network Adapter” tab to reveal the “Atheros AR5007EG Wireless Network Adapter”.
4. Fourth, I clicked on the ““Atheros AR5007EG Wireless Network Adapter” to show me the next screen, where I clicked on the “Driver” Tab.
5. Once that tab was open, I clicked on the “Update Driver” tab and it asked me to “Search automatically for updated driver software”.
6. I clicked on the automatic search option and it went out on the internet and found the correct driver and installed it. Once it was installed, all of my problems were solved. I now had local and internet access when I clicked on the icon in the lower right corner where you look for wireless connectivity.

I should mention that I had the computers hooked up to the internet through an ethernet connection directly to my Netgear modem in order to update them and search the internet for the drivers. But, it really was a fix, because when I removed the ethernet cable, everything still worked fine with internet access.

I also should mention that when I first opened the computers once the router was on, the computers recognized the wireless network name and I was able to key in the password successfully. It just would not let me get on the internet until I installed the device drivers.


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