need wired help

October 24, 2010 at 16:17:40
Specs: Windows XP, 2.1/ 2gb
a computer is connected by cable to a router and modem. The printer is connected wired to the same router. I can get online, but the computer will not recognize the printer. I have a usb printer that it will recognize. My wireless laptops can connect to the printer. How do I get the wired computer to access the printer. Windows firewall is off.

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October 27, 2010 at 18:09:38
First, what kind of printer (make/model).

Secondly, what steps have you taken on the desktop to add the printer to it?

Once I have more information, I will be in a better position to assist you.

IT Desktop & Network Consultant - MOS Master Certified, MCP Certified, MCTS - Windows 7, CCNA Certificate Pending, A+ Certified.


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October 27, 2010 at 21:21:08
printer is a kyocera km 1650 multifunction. I have tried going into add a printer and tried all options. I have tried turning off firewall. I have tried using a usb wirelss adaptor and locating it wirelessly. no luck. I tried downloading drivers tonight which showed the printer but no luck with test page. I have tried hooking up another computer to the ethernet cable and have same situation. Problem seems to be in the router. any ideas?

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