Need help Tp-link Wireless Nano Router setup in campgrounds

July 19, 2019 at 19:09:21
Specs: Macintosh
We are camping and the campgrounds has free public wifi. My MacBook, Ipad, and IPhone all connect fine (it has a splash screen that comes up and all you do is hit the connect button to login). However, our new 4K TV and firestick will not connect to the campgrounds wifi, they do not bring up the splash screen. I purchased the tp-link wireless N Nano router to help with this problem and I have been through all of the setup processes with no avail. I'm sure it's something simple that I'm overlooking. I am exhausted and it is HOT here and I just want to relax and watch our tv and firestick. Hoping someone can please help.

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#1
July 19, 2019 at 19:27:14
No 4k TV while camping? Boy, you are roughing it.

What happens when you try, any error messages? Does the campground wifi login require a username and password?
Maybe ask the people in charge of the campground about it, they may have seen this issue before.

Also, you said you have been through all the setup processes, it would help if you let us know what you have done so we don't just repeat what you have already tried.

message edited by THX 1138


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#2
July 20, 2019 at 05:26:41
"No 4k TV while camping? Boy, you are roughing it."

Yeah, I remember taking a portable radio when camping (and not in a campground) and thinking I wasn't really getting away from it all...

"Channeling the spirit of jboy..."


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#3
July 20, 2019 at 05:36:42
No 4k TV while camping? Boy, you are roughing it

It's called "glamping" THX It's not real camping, but a close facsimile. It's what people with more money than brains do so they can brag to their other hipster/millenial friends that they went camping........LOL. Most have never slept in an actual tent, much less on the ground.

Anyhow, I have rough camped all over while out on fishing trips into country where you can't get a boat trailer into much less a travel trailer. The wife and I bought a travel trailer in 2008 and have put over 30,000 km's on it since. We prefer campgrounds that do not offer electricity but do offer a lot of trees and nature. There's rarely, if ever wifi. But I have stayed at a couple of the types of campgrounds my wife and I refer to as "parking lots" (where the glampers and the old retired folks hang out) that offer wifi. Just out of curiosity one day I connected my laptop. Unless the campground the OP is staying in offers way better service than the ones I've been in, they'll never successfully stream video using the wifi where they're (sic) camping.

I've been in a lot of campground and the service is never up to handling the load and you can rarely get a signal unless you're right up by the main office. I suspect if they ever successfully get their setup working, they'll quickly figure out why all the other glampers and mainly the retired folk carry satellite TV antenna's with them.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#4
July 20, 2019 at 08:39:11
I have tried setting up as wireless router, plugging it in to wall outlet then using RJ45 to connect it to my laptop, used the default name and password, connected to router and router setup page. Chose it to be a wireless router. Could not launch a webpage after setup; it said no internet connection. Connected to campgrounds wifi instead to access internet. After that I am lost, tried connecting tv/firestick to wifi network and also retried connecting to campground network. Neither of which worked.
We ended up "camping" as a result of losing our home in hurricane Florence last year. We had to buy something to live in while we rebuilt and repaired. Now that our home is livable, not finished, but we can sleep and eat in it, we didn't know what to do with the camper. Our children and grand children all live 800 miles away, so we had the camper moved to a seasonal site near them for the spring, summer, and fall. Hence the need for more than the 2 channels we can get with our antenna.
I called their support hot line and they walked me through setting it up as a wifi extender. Same setup except for choosing wifi extender instead of wireless Router. It didn't work doing it that way either. The tech said that he had to escalate my case to the next tier. Haven't heard a word since. The splash page, or captive portal, says 192.168.17.1 at the top and captive.apple.com under the IP address. This only shows for a brief second before turning into the "enjoy your free wifi" page, which has a "free access" button that you click on. Then it turns to a "you're logged in" page and you just exit out of that and you have internet access.

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#5
July 21, 2019 at 07:42:44
Ok let's start with the basics. Can you plug your computer directly into the rj45 port and get Internet?

You mentioned something about seeing captive.apple.com. are you using an apple router for your wifi?


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#6
July 22, 2019 at 06:55:00
Ok, I stand corrected (removing foot from mouth)

You're not a hipster millennial out glamping.

I highly suspect you won't be able to stream video even if you can get your router working properly in conjunction with the available wifi. Video streaming is a lot more bandwidth intense than connecting a laptop or smartphone and campgrounds just do not offer a good enough wifi to support it (in my experience). You might get lucky and find the wifi where your trailer is parked is good enough to allow you to stream but I seriously doubt it.

If not, and you have satellite TV at home, you should be able to connect anywhere in the US. All you'd need is a satellite receiver and dish. They make tripods to mount dishes and all modern RV's have external connections for coax cable.

The "extender" setup should have worked. The problem is that the so-called tech support are likely not very technically inclined. They typically lack any training of any kind on the hardware and are reading from a script. So when it didn't just work as they expected, the tech support person you had was forced to escalate. You're not likely to get a call back.

What you'll have to do is call them again and explain to whomever you get on the phone that you've tried this and it was supposed to be escalated and could they please escalate the case right now. Oh, always get a copy of the trouble ticket the support people open, then if like in this case, you need to call back, you can provide them with a quick reference.

I would suggest you do try to get it working but don't be surprised if it doesn't work out. You can always pursue a satellite connection if it doesn't.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#7
July 30, 2019 at 12:21:28
No, I can't plug my computer in, ie hardwire. The only internet available is wifi from the campgrounds. Even though it was weak, my macbook would connect to their wifi, until the last few days, now I can't get the internet on anything...computer, tablet, or phones. It says I'm connected but when I try any site, it says no internet connection.

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#8
July 30, 2019 at 12:24:55
Thanks Curt, I did get it working for a few days by setting it up as a hotspot, even got to watch a few movies.......but then it suddenly stopped working and I can't get on the internet with anything at all.

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#9
July 31, 2019 at 12:35:22
Hmmm.....I have to wonder if they blocked your router.

If your router is broadcasting it's own SSID then they may have detected it as a "rogue access point" and blocked your MAC address. I know if I detect a rogue here at work it's MAC address goes into the "not allowed" bin and that's the end of that.

I would suggest you contact the people in charge and ask about this. Maybe if you explain they may allow it and unblock you.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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