Solved my network drive shows an empty folder even after remapping

Hewlett-packard Compaq pro 4300 - sff -...
October 17, 2014 at 09:04:19
Specs: Windows 7, Intel Core i3-3220 @ 3.30GHz / 8 GB
my mapped network drive contents have disappeared. I have disconnected the drive and remapped multiple times, as well as rebooting and logging off and back on. My network specialist has tried to remap the drive to enable me to see the folders, but even he can't seem to get it to work.
We can see other folders on that drive on other computers, just not mine.
The tech was connected through TeamViewer and tried multiple times without success to make the folder contents visible, every attempt kept saying empty folder.
I am running windows 7 Professional

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#1
October 17, 2014 at 09:31:13
You don't mention if the tech could see files/folders in this mapped location.
Can you write a file to this mapped location?

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#2
October 17, 2014 at 09:43:12
✔ Best Answer
Try the following. It has worked for me when I had a similar problem:

Go to Control Panel-->User Accounts
Click on Manage your credentials

Look for the server where your folder is located and choose Remove from Vault

That may fix your problem. Post back with results.

~winipcfg

ASCII Question, Get an ANSI


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#3
October 19, 2014 at 20:45:25
You would get there by clicking the down arrow. But that really doesn't relate to not seeing the contents of the share you can map to.

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