my laptop won't connect via ethernet

October 17, 2011 at 19:29:31
Specs: Windows XP
ok I bought a dell inspiron 710m used, no warranty etc...
on top of a few other problems i just came to find out that I can not connect to the internet via Ethernet, at first it didn't have the drivers, I got those installed great, I connected the cable and it said it was connected, great awesome, then I tried getting online and it said couldn't connect, didn't even really try loading the web page, said I had limited or no connectivity but said i was connected to the modem HELP i have been trying to do this on my own since like last Wednesday and I SUCK

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#1
October 18, 2011 at 07:15:15
We'll need to see the NIC settings with you connected. If you have another computer connected to the internet that works, it would be helpful to also see it's settings.

Open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

ipconfig /all

Once you've finished, copy/paste the output into a response on here so we can have a look.

For info on how to copy/paste from a command prompt window click on my name above and read my "how-to" guide titled, "Post the output of ipconfig (version 2)"

If you're going to post both a working computer's settings as well as the one that isn't, be sure to label them appropriately in your response so we know which is which.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
October 18, 2011 at 07:28:42
You can try to use this ping tool to troubleshoot your network problem too, see if it helps.

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#3
October 19, 2011 at 18:20:03
This is for my desktop that works

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Cassy>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : pimpin-a51ebe7b
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ATI AT-2500TX PCI Fast Ethernet Adap
ter
Physical Address. . . . . . . . . : 00-A0-D2-1B-66-91
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 50.82.115.16
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 50.82.112.1
DHCP Server . . . . . . . . . . . : 74.84.103.225
DNS Servers . . . . . . . . . . . : 97.64.168.12
97.64.183.165
Lease Obtained. . . . . . . . . . : Wednesday, October 19, 2011 8:04:23
PM
Lease Expires . . . . . . . . . . : Thursday, October 27, 2011 11:30:53
AM

This is for the laptop

Windows IP Configuration

Host Name . . . . . . . . . . . . : Cass
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-14-22-A0-AB-73
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-16-6F-66-99-1C


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Related Solutions

#4
October 19, 2011 at 18:22:33
It also says its connected when I plug it in, speed 100mbps but says little or no connectivity

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#5
October 20, 2011 at 09:11:51
Your Desktop shows a 50.X.X.X address?

Are you getting that straight from your ISP?


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#6
October 20, 2011 at 09:31:16
From the looks of it, you have the internet going straight into your computer. If this is the case, you're going to want to invest in a SOHO router.

A SOHO router will allow multiple computers to access the internet through a single IP using NAT. It will also provide firewall protection and DHCP to configure clients correctly.

I highly recommend buying one that's wireless capable as well.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#7
October 20, 2011 at 19:27:07
i'm not going out and buying a damn router mediacom set it up plugged it up and said I can switch it to my laptop the same way if I wanted to ,
so I want to FIX my laptop issue, because there obviously is one

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#8
October 20, 2011 at 19:28:40
i plugged the internet cable into my laptop and did the ipconfig like CURT R asked and posted what I got

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#9
October 21, 2011 at 07:27:00
i'm not going out and buying a damn router mediacom set it up...

Hey, don't get angry at us. We didn't break anything. When you get all nasty with us, we're likely to not help you. There's nothing more annoying than someone who comes to you asking for help and then gets rude and insulting when you try to help them.

Now would be the perfect time to apolgize for behaving like the south end of a north bound horse

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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