Mentor USB 56 Kbps Modem & System Restore

July 28, 2009 at 09:58:10
Specs: windows vista, 2 gb
I bought a Mentor USB 56 Kbps Modem. I have 2 phone lines in the property. Line 1 is Broadband. Line 2 is not yet Broadband. Yesterday I installed the Mentor Modem although Vista shut down to protect the computer. This happened again today when I plugged the USB Modem in. I then lost my Broadband connection even though all 3 green lights were on. I went to Network and Sharing Centre and could see my USB modem there, together with the LAN / High Speed Connection and Broadband. I did something but not sure what and lost the broadband connection and could not connect to the Internet as there was a red X by Internet. Even though I deleted the USB modem I could not connect with Broadband. I lost the plot somewhere and had to do a system restore to yesterday and thankfully it restored my broadband connection. I'm not familiar with Vista as I grew up on 95 and 98. Does anyone have any idea what happened? I checked the USB modem before deleting it and it said it was installed correctly. Should have disabled the LAN connection first before trying to connection on Line 2 using a standard dial-up connection. I only did this as a backup in case broadband goes down. Look forward to your replies.
p.s. is the Mentor USB 56 Kbps modem compatible with Vista? i.e the drivers etc?

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July 28, 2009 at 10:15:14
why aren't you using the modem provided by the broadband provider? Ususlly the modem has to be registered with the ISPs system to even get broadband to it.

Google the modem and see if the manufacturer provides vista drivers.

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July 28, 2009 at 17:40:40
hi wanderer. i am using the modem (broadband router) provided by the bp but im talking about a simple dialup connection on line 2 which is a standard pstn line (UK). anyone can subscribe to a dialup provider. some are about 1p per minute and some charge monthly around £14.99 last time i recall. As I said, using an external dialup modem is a backup incase broadband goes down at any time.

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