mac and pc can't connect to secure sites

Linksys Wrt54gl wireless router
June 21, 2010 at 13:37:33
Specs: Macintosh
In the middle of working this morning, my Mac G4 crashed, and I was logged out of all my websites. I am unable to get a connection to any of the login pages now! I run Firefox 3.5.9 on OSX.4.11. My husband had commented earlier in the morning that he could not login to his email account on his brand new Windows 7 HP, using Google Chrome. The kids (one on a G5 and one on an Acer) also can't login, though they are able to use the sites they are already logged into. My husband and I can both use any site, as long as we don't have to log in to use it. We have restarted everything twice. We tried both the Mac and the PC connected directly to the modem, and we still neither of us can connect to a login page. I have called the ISP SEVEN different times to try to explain this, and they insist it is a router problem. But they cannot explain to me how that can be, when I have bypassed the router.

Can someone please help me straighten out this mess? No one messed with firewall settings or virus settings or router settings, as I was the only one up and working when it happened. I am baffled. Linksys WRT54G router, if it makes any difference, and Chrome, Firefox, Safari and IE all affected in the same way.

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June 21, 2010 at 14:20:40
On the windows PC's, open a command prompt window (Start >> Run >> type cmd and hit enter) and run the following command:

ipconfig /all

On the Mac's, open a Terminal Window and enter the following command:


Post the output in a response here.

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