Lynksys Router only connecting to internet with one computer

July 6, 2012 at 20:30:33
Specs: Windows XP
After a power failure nothing could connect to the internet anymore. I called MTS (ISP provider) and they had me change some setup on my PC. Now my PC connects to the internet, but nothing else will connect (X Box, WII, iPods, Laptop). They were connected wireless before the power outage through my router. MTS said they are only responsible for ensuring their model works, not routers.

I have checked some router settings. It is set for DHCP with 50 users. Any suggestions are GREATLY appreciated!!!


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#1
July 7, 2012 at 09:47:52
I suppose that your ISP adviced you to reset your router to it's factory default settings.
After that, they adviced you, to configure the logon data for your ISP, and that's all.

If so, you've lost your wireless settings and have to recofigure these settings in your routers setup.
I suppose, no wireless device you mentioned, is able to just connect to the router wirelessly at the moment.

If you recofigure the wireless settings of the router and use another encryption type or key, you also have to make changes at all wireless devices, you'd like to connect, to match the encrytion typ and key.


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#2
July 7, 2012 at 14:53:38
no, they didn't say to do anything with my router. I did not do a factory reset on it.


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#3
July 7, 2012 at 15:36:00
Anyway, did you compare the wireless settings in the router with the one, configured in your devices in question?

Is there any wireless device that works since you spoke to your ISP?


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Related Solutions

#4
July 7, 2012 at 16:53:14
no, I can not get any wireless device to connect, only one wired computer connects. I wired my laptop & it will not connect either. This REALLY sucks!!!! PLEASE HELP!!!!

I think the wireless devices can see the router. I can ping it from my laptop, but can not connect to the internet.

on an iPod it shows
IP address 192.168.1.118
subnet mask 255.255.255.0
Router 192.168.1.1
DNS 192.168.1.1

then when I try to connect to something on the internet it tries to connect for a while.... then it doesn't connect.


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#5
July 8, 2012 at 15:56:57
So you can associate with the wireless router correct?

Did anything on the router change when you were talking to MTS?

Tony


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#6
July 8, 2012 at 21:31:12
no I didn't change anything on the router, after the power went out I could not connect anymore so my ISP had me change some settings on my PC that is wired to the router, then to the modem. now only my wired PC will connect. I wired my laptop to the router and I could not get it to connect either.

My wireless devices can see the router (ping it, etc) but are unable to connect to the internet. The lights on the router are all green & the lights that match the ports I am using wired look right (green when they should be, etc).

Before the power outage I didn't have to do anything on my wired PC, it was automatically connected to the internet, now I have to double click on the MTS Highspeed icon the ISP support person had me create an then click on connect. Then I can use the internet on the PC only. Before we could use our wireless devices with the PC turned off. It doesn't make sense to me.

I am getting very frustrated!!!!


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#7
July 8, 2012 at 22:13:07
What did the tech have you do on your wired PC, specifically? Post the output of ipconfig /all from the PC that is working.

Tony


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#8
July 9, 2012 at 07:08:03
It would be most helpful if you could remember what exactly they had you change on your PC.

From the sounds of it, something has changed in your wireless network setup on the router. I would recommend at this point you take only one client, delete the existing WLAN profile on it (the profile relating to your WLAN) and then try to connect again. If it works, do the same on all other wireless clients.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#9
July 9, 2012 at 10:09:13
Windows IP Configuration:
Host Name:123-pju2dqo1tvq
Primary Dns Suffix :
Node Type: Unknown
IP Routing Enabled : No
WINS Proxy Enabled : No

Ethernet adapter Local Area Connection:
Connection-specific NS Sufffix
Description: Briadcon NetXteme57xxGigabit Controller
Physical Address:00-12-3F-58-E9-21
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
IP Address 192.168.1.105
Subnet Mask: 255.255.255.0
IP Address: fe80::212:3fff:fe58:e921%4
Default Gateway: 192.168.1.1
DHCP Server: 192.168.1.1
DNS Server: 192.168.1.1
Lease Obtained: Monday July 9, 2012
Lease Expired: Tuesday July 9, 2012

PPP Adapter mts highspeed:
Connection-specific DNS Suffix:
Description: WAN (PPP/SLIP) Interface
Physical Address: 00-53-45-00-00-00
Dhcp Enabled :No
IP Address: 206.45.195.122
Subnet Mask: 255.255.255.255
Default Gateway: 206.45.195.122
Default Servers: 142.161.130.155 142.161.2.155
NetBIOS over TCPIP: Disabled

Tunnel adapter 6to4 Tunneling Pseudo-Interface:
Connection-specific NS Suffix:
Description: 6to4 Tunneling Pseudo-Interface
Physical Address:CE-2D-C3-7A
Dhcp Enabled:No
IP Address:2002:ce2d:c37a::ce2d:c37a
Default Gateway: 2002:c058:6301::c058:6301
DNS Servers: fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip: Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix:
Description: Automatic Tunneling Pseudo-Interface:
Physical Address: CE-2D-C3-7A
Dhcp Enabled:no
IP Address:fe80::5efe:206.45.195.122%2
Default Gateway:
DNS Severs:fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip: Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix:
Description: Automatic Tunneling Pseudo-Interface:
Physical Address: C0-A8-01-69
Dhcp Enabled:no
IP Address:fe80::5efe:192.168.1.105%2
Default Gateway:
DNS Severs:fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip: Disabled

I hope this is what you need/ I have no idea what most of this means.

THANKS for your help!!!!


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#10
July 9, 2012 at 10:45:40
Before I say anything else I will repeat. It would be helpful to know exactly what your provider had you change.

From the looks of it, you have two NIC's on your PC and one is directly connected to the Internet and the other to your router. Is this the case?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#11
July 9, 2012 at 10:56:05
He had me set up a new desktop icon that i have to double click on & choose CONNECT. There are the details of if

Device Name :WAN Miniport (PPPOE)
Device Type:PPPoE
Server type: PPP
Transports: TCP/IP
Authentication:PAP
Compression: (none)
PPP multilink framing:off
Server Ip Address 205.200.254.11
Client IP Address: 206.45.195.122

Originally he said it was set up for Dialup, which made no sense to me because we have been using high speed for a few years already.

He also had me put my MTS info (xxxx@res1.mts.net) and password into the new connection icon setup.

I hope this helps, I can answer specific questions by looking up settings, etc.


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#12
July 9, 2012 at 11:08:05
You set the pppoe in the wan interface of the router not the pc.

You have it set so only one computer can get on since its doing the pppoe.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#13
July 9, 2012 at 11:39:07
So the router isn't connected to the internet right now.
Cable of the wall plug is connected directly to your computer, right?

Plug the cable back to the routers WAN/DSL port and configure the router to connect to your ISP.
You should find all necessary informations on howto do that in the routers manual.
If you haven't got the manual, download it from the manufacturers homepage.

Usually, there is a step by step guidance, to configure all parts your router.

After that, you should be able to connect to the internet, without doubleclicking the Icon on your desktop for the PPPoE connection.


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#14
July 17, 2012 at 20:06:29
the cable from the wall goes into the router then cable from router to PC. i followed the Linksys online manual setup instructions. now when I try to connect to the router wireless it wants a password. Do I enter the passphrase that I put in for the WEP setup?

Do I have to enter a Host name or Domain name? The setup did not say to enter anything.


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#15
July 17, 2012 at 21:22:24
You simply choose the SSID (the name of your wireless network) to connect to.
In the upcoming window, you enter the passphrase or the HEX code, that was generated from the given passphrase, when configuring the wireless part of the router.
This depends on the wireless client, you're using.
Some do support passphrase, some don't.

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