lost connection to router winXP pro

Nvidia / Awrdacpi
October 19, 2010 at 09:21:26
Specs: Microsoft Windows XP Professional, 3.2ghz / 3gig
hi
I installed BTnetprotect plus from British telecom. When the installation was complete, my connection was lost.

Not only lost ,but, I cant see the "network connections" icon in either the control panel or the start menu.

I have 3 towers and an Xbox360 all wired(ethernet) into a hub then into my router. I also have a few wireless devices on the same network.

All the other devices(wifi) work ok. 2 of my towers and the xbox(wired) also work ok. But my main tower(my workhorse) wont connect.

I have tried using a cable that was tested on one of my other machines and worked ok, but that failed to solve the problem.

I have looked at my LAN settings and they are set to auto (no proxy).

I cant see my network connections, which means I also cant see my LAN icons to repair them or even see their properties, to see if that points to anything.

I have also ran the network setup wizard and it ran with no problems, but still no "network connections" which means no LAN icons to repair or test.

I looked for the in c:\windows\inf\nettcpip file and right clicked and selected install. It seemed to go through the motions , but still no "network connections" !!!

In my browser , the error is "the server could not be found" 105 err, I am using google chrome.

please help

any help would be appreciated
thanx in advance
Auldy


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#1
October 19, 2010 at 18:00:39
"I installed BTnetprotect plus from British telecom. When the installation was complete, my connection was lost."

Did you uninstall this and then do a system restore to a point prior to the installation?

Goin' Fishin' (Some day)


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#2
October 21, 2010 at 02:33:16
Hey Richard
No, I have always had problems using restore points. I managed a work around. I removed my NIC from device manager. re-booted the machine and the OS found the card and installed the drivers. This allowed me access s to the icon that was missing. Once this was complete I was able to go into network connections and repair my LAN settings.

thanx for your help

any help would be appreciated
thanx in advance
Auldy


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