I installed BTnetprotect plus from British telecom. When the installation was complete, my connection was lost.
Not only lost ,but, I cant see the "network connections" icon in either the control panel or the start menu.
I have 3 towers and an Xbox360 all wired(ethernet) into a hub then into my router. I also have a few wireless devices on the same network.
All the other devices(wifi) work ok. 2 of my towers and the xbox(wired) also work ok. But my main tower(my workhorse) wont connect.
I have tried using a cable that was tested on one of my other machines and worked ok, but that failed to solve the problem.
I have looked at my LAN settings and they are set to auto (no proxy).
I cant see my network connections, which means I also cant see my LAN icons to repair them or even see their properties, to see if that points to anything.
I have also ran the network setup wizard and it ran with no problems, but still no "network connections" which means no LAN icons to repair or test.
I looked for the in c:\windows\inf\nettcpip file and right clicked and selected install. It seemed to go through the motions , but still no "network connections" !!!
In my browser , the error is "the server could not be found" 105 err, I am using google chrome.
any help would be appreciated
thanx in advance