Solved Losing internet connection and stuff

June 19, 2012 at 11:19:19
Specs: win 7
1) Have DSL line. It is set to dummy mode so it should just pass through to the WRTG54S router which handles the DHCP.

2) I have 6 computers sucking the internet off of the router. One is wireless.

3) I have been set up for about 6 months this way.

4) I use to drop the DSL connection about twice a day. I would unplug the WRTG54S and plug it back in and everything would reset and work. Then, recently it has gone to about 15 times a day. Then, we have to make a major electrical change in the building, which required us to go to generator power only for 5 days. For 5 days, we never dropped the DSL connection a single time. Power was restored. Generator sent back home. Problem is back. Dropping DSL connection again.

5) Hooked up APC battery backup power smoothing device to 3 cpus, WRTG54S, and DSL modem. No luck.

Any clues?


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#1
June 19, 2012 at 11:24:31
✔ Best Answer
Have you tried connecting the power cord to an electrical outlet on a different circuit?

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#2
June 19, 2012 at 11:50:17
The apc generally sends common building power unless you have a special one that is setup to send conditioned power all the time.

I tend to think Jennifer is correct in that the symptoms suggest a power issue. If you can't get better power then power up the modem and router with only the apc and pull it's plug. It should power the two for a day or so. Halt the beep on the apc.

Guess you could try different ac adapters on the router/modem.

I would be tempted to setup a laptop on the modems ip in static to see if you can log into it when this happens. We still don't know if it is the modem or router.

Hang up and live.


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#3
June 19, 2012 at 12:21:37
crawfish

Considering you have the equipment plugged into an APC UPS, which will condition power as well as provide protection, I'm inclined to suspect a router issue and not necessarily a power issue.

Click on my name above in this response and read my “how-to” guide titled, “Troubleshooting Wireless Issues” and go through the steps listed there. Report back and we'll continue troubleshooting from there.

Oh, and one more thing, don't overload the UPS. Double check and ensure you haven't. If you have, remove a device or two.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
June 26, 2012 at 15:06:51
Update. I finally had some time to get back into this issue.

I found 3 cpus, 1 switch, 1 router, 2 printers plugged into 3 surge strips daisy chained together and plugged into one outlet.

i put 2 switches, 1 router, 1 dsl modem on on strip and into one outlet
i put 3 cpus with monitors on another strip and into a different outlet
i trashed one printer
i plugged one printer into an outlet by itself

problem went away

thanks for all the responses. looks like stupidity was the problem on this end. i appologize for all the terrible thoughts i was thinking about linksys and verizon.


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#5
June 27, 2012 at 07:34:26
I found 3 cpus, 1 switch, 1 router, 2 printers plugged into 3 surge strips daisy chained together and plugged into one outlet.

LOL - no surprise you were getting issues with that circuit overloaded like that.

It's a good thing you found it and fixed it up. That could have been a fire hazard as well as problematic for the electronics plugged into it.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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