Linksys Router not recognized

Linksys Befsr41 10/100 mbps 4-port cable...
April 15, 2010 at 14:42:35
Specs: Microsoft Windows XP Home Edition, 1.987 GHz / 735 MB
DSL - AT&T Motorola Modem. Bought 1st one in Oct 2009. Ran Install CD - would not recognize. Called and chatted with Tech Support - reset router, plugged router to computer (no modem) and could not connect to page. Kept it and used as a "switch" - plugged DSL cable and 2 computers (both XPs) into ports 1-4. Both comps can get online. Apr 2010 - decided to try tech support again to get router to work correctly - tried for almost 2 hrs and they said it was defective. Got a replacement in mail (exact same model). It won't work either. Anyone have suggestions or is it just a dude router? Thanks!!

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April 15, 2010 at 14:56:57
What ip address have you configure at the pc, you're trying to connect to the routers web interface?
Post an ipconfig /all

The initial requester should always write the last response !!!

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April 15, 2010 at 17:57:17
Not sure what items you need from ipconfig/all. What items are ok to post, (I'm not up on internet security)?

And the initial instructions said connect the DSL modem (single cable) to the router and the computers to the router. When the cd software tried to recognize the router it didn't. The tech ppl then had me unplug the dsl modem from the router and only have a connection between one computer and the router. They told me to open a browser and type in and change settings. After getting a login screen and typing in their info, it wouldn't load up.

Do I need to change settings on my DSL modem or call my provider to have them change anything?


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April 15, 2010 at 18:15:50
No, the point is maybe, that the modem has the ip address e.g. and the router has the same ip address by default. In that case, one of both will lose, because the same ip address must be unique in a local area network.

So if you get access to the router when modem is not connected, change the routers internal ip address from e.g. to

When finished you have to change the ip address in you browser to the new configure ip address. In this example, and you should get a login screen.

Ok then. Now you have to connect the modem to the router, as it was before.
Check out, whether you can further connect to your router.

The initial requester should always write the last response !!!
Let us know, if the problem is solved !!!

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