linksys ATA not working with CIKTel router

December 19, 2014 at 12:07:12
Specs: Windows 7
I have my linksys ATA connected to the CIKTel router via ethernet. The ATA has been configured properly. When I pick up the phone to make a call, I hear nothing but battery. When I connect my ATA, via ethernet, to a different router, I am able to make and receive phone calls. How can I have my linksys ATA working with a CIKTel router?

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#1
December 20, 2014 at 00:30:55
Ciktel router is obviously not compatible with Linksys ATA so get a different router.

Never heard of Ciktel anyway, must be some cheap cr*p. Buy a well known router brand like Netgear.

message edited by phil22


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#2
December 21, 2014 at 00:59:40
CIK Telecom is your internet provider?
What modem type you have? DCM 475, DCM 425, HGA 800, Bell 2864,...??
Do you have access to the modem setup?

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#3
January 27, 2015 at 17:47:32
It's an HGA800 router. I have access to the configuration page, but I don't have access to any firewall settings or VoIP settings.

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Related Solutions

#4
January 28, 2015 at 00:09:17
Below link is a guideline for HGA800 router.
Some suggestions:
At paragraph "3.2.2.1. WAN service"
point "3) Click Next to select WAN service type; "
Check the port binding if the used Ethernet port is selected.

NAT settings may also affect the ATA box.


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#5
January 31, 2015 at 05:35:50
I have no idea what you are trying to say. Also, there is no link anywhere in your post.

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