Laptop won't connect wirelessly to internet

January 5, 2011 at 13:43:38
Specs: Windows Vista
Hello. I have Netgear WNDR3400 Dual Band Wireless Rouer and I am having trouble getting it to connect wirelessly to the internet. When I try to connect it just says local only. I can connect just fine when I use an ethernet cable. I have also notice this only occurs when I have a password set on my network. I am using WPA2 security. I have tried changing this to a lower security setting on my router (WPA) and that doesn't seem to help. Should I just try WEP? One additional thought is all the other devices (WII, Xbox, Kindle, Playstation) connect wirelessly just fine. It is only my 2007 Compaq Pressario Laptop ( i am not sure the model of the laptop).

I have already made sure all my wireless drivers are up to date and that I was typing in my network password correctly. I am not sure what else to do.

Any help would be greatly appreciated.

Thank you.


See More: Laptop wont connect wirelessly to internet

Report •


#1
January 5, 2011 at 14:06:39
make sure the router AND the laptop are both using the exact same security setting, you can't mix wpa and wpa2. Also could check to make sure both are on the same type of encryption tkip or AES, they must match also.

Report •

#2
January 6, 2011 at 09:09:00
Yes, this I have done. I was saying that changed the security on the router and the laptop to from WPA2 to WPA and that didn't work. They were the same though, as well as the encryption.

Report •

#3
January 6, 2011 at 10:17:06
Is MAC address filtering on?

Report •

Related Solutions

#4
January 6, 2011 at 10:19:07
Running out of things to check, but if the Router is set to accept connections only from "known" listed MAC addresses could keep you from connecting.

Report •

#5
January 6, 2011 at 10:38:41
I don't believe so because I think that when I looked at that once before, thinking that must be it, to my dismay, my mac address to my laptop was in the list of allowed devices. But I will have to check that again when I get home.

If you have any other ideas, let me know, in the meantime thanks for you help, I will keep trying.


Report •

#6
January 6, 2011 at 11:39:25
Does the laptop connect wirelessly ok anywhere else....maybe its the wireless card....running out of ideas? But if it connects when no security is set, then it's a security settings problem on the router or the laptop. Making changes on the router need to be saved and then allow the router to restart before any new settings will take effect.

Report •

#7
January 6, 2011 at 12:12:51
I am not sure if it connects anywhere else. i will try that tonight. i will take it with me to my friend's place and see that works.If so, then I know it must be my router set-up. I will try manually adding my mac address and reset the router. hopefully that will fix it. if not, maybe I just have to use the WEP for my security. I would like to use WPA at least, but we will see.

Report •

#8
August 19, 2011 at 12:25:35
I had the same problem on my Toshiba laptop, which runs Vista, after I bought a new, more powerful Cisco Linksys router. I got all of my devices connected to the wi-fi network except this particular laptop. The solution was easy after calling Cisco's customer service, who told me I had to update my wi-fi network adapter on the laptop. Connect to the internet using an ethernet cable. Then, go to Control Panel, Device Manager, find your w-fi network adapter, and right click on it, then click on "Update Driver Software." The computer should search and find updated software and install it automatically. This takes a few minutes. Once completed, I was able to connect wirelessly. Hope this helps.

Report •

#9
August 22, 2011 at 03:24:57
Hi,

You can fix the Internet connectivity issues of your router in your wireless network; first, you can check the type of issue faced. Check for your router and the associated hardware. If you have issues with your power supply, you need to ensure proper supply of power. Check your Ethernet connectivity cables; if you have any issues with them, you could replace the cables. If you have issues with your Internet Service Provider, you can contact them and get the problem fixed.

Technology Updates


Report •

Ask Question