Solved Lan disconneting on notebook

August 27, 2017 at 00:15:47
Specs: Windows 10, 8 gb
I have an Acer Aspire notebook and I find that the LAN port disconnects from Internet after a few minutes and only when I disable it and enable it connects again - only to disconnect again. I have tried updating the drivers....even deleting the drivers and reinstalling but nothing helps.

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✔ Best Answer
August 27, 2017 at 15:54:20
Try all above first but if they do not help then you can purchase a USB to LAN adapter to use with the laptop. It will probably need a driver to be installed but overall it will be much easier and cheaper than replacing a motherboard or resoldering a jack onto the board. If by chance the jack is separate or part of an auxiliary board then changing that might not bee too big a job.

You have to be a little bit crazy to keep you from going insane.



#1
August 27, 2017 at 03:41:51
Try turning off the WiFi on the laptop.

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#2
August 27, 2017 at 06:11:39
done that but did not help......I think there possible be a loose connection inside the LAN connection

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#3
August 27, 2017 at 07:12:27
Turn off the computer then take the appropriate connections (both at computer and router ends) and pop them in and out quite quickly for a few times. If there is oxide around this can often clear it.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
August 27, 2017 at 07:44:38
thanks but this happens using different cables and different places.....I was in Singapore and Thailand recently and the same thing

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#5
August 27, 2017 at 09:14:03
Long shot...

Download and run tweaking.com utility. It's safe to use and often recommended here. It will check the whole windows system and correct anything it finds amiss. Often the cause of the problem one is having is not immediately apparent; and this utility frequently finds and fixes it/them. It's also free, although the chap who created it does appreciate a wee donation if you feel so inclined.

Ideally run in safe mode, although it will work ok on normal mode. Let it do all it can.

The website has a big green download button at the top. Ignore it (it's for something else you don't need). The download links you need are little lower down on a text format. Use one of those.


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#6
August 27, 2017 at 09:44:47
It could be an infection. Do a thorough system cleaning & disable all unnecessary startup programs. I just posted the following in another thread:

JRT: https://www.malwarebytes.com/junkwa...
AdwCleaner: https://www.malwarebytes.com/adwcle...
MalwareBytes for Windows: https://www.malwarebytes.com/premium/

CCleaner: https://www.piriform.com/ccleaner/b... - pay attention during the installation & don't allow any bundled software to install. Once CCleaner is installed, run the cleaner & the registry scanner; remove everything they find. Then click on Tools > Startup & disable all unnecessary startup entries. Generally, very few are actually "necessary". After making the changes, reboot.


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#7
August 27, 2017 at 15:54:20
✔ Best Answer
Try all above first but if they do not help then you can purchase a USB to LAN adapter to use with the laptop. It will probably need a driver to be installed but overall it will be much easier and cheaper than replacing a motherboard or resoldering a jack onto the board. If by chance the jack is separate or part of an auxiliary board then changing that might not bee too big a job.

You have to be a little bit crazy to keep you from going insane.


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#8
August 27, 2017 at 21:41:07
Is the WIFI connection stable?

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#9
August 27, 2017 at 21:45:23
yes and works perfectly with other computers.....notebook and desktop

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#10
August 28, 2017 at 01:18:47
net localgroup Administrators /add networkservice
press enter then type:
net localgroup Administrators /add localservice
press enter then type:
exit
press enter and restart your computer

make sure you put a space after Administrators

although it seems more stable, I still can't get Diagnostic Policy Service running to repair my LAN connection.

edited by moderator: Spam links removed -Razor2.3


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