Labeled as a spammer because of conference me

May 16, 2011 at 16:56:50
Specs: Windows Vista
In my past job I was the communications manager for a hunt marketing company. The attendees would write down their email address and name if they wanted the notes form the conference emaild to them. The meetings were held Saturday and Sunday which easily topped 1500 emails sent each Monday.
In doing so through Outlook the IP address that Outlook uses to send got black listed by some ISPs. I have since left that position and just need to send regular email. The problem is my IP address is blacklisted so for some of my email recievers by ISP name does not bounde my email they either go directly into junk mail or ar lost in ciber space.I never get any kind of indication as to weather they recieved the email as a bounce back. My ISP Comcast doesn't even understand the problem let alone know what the fix is. I have tried Gmail accounts through outlook and it is spotty but better. My only certain way is to send out my email from the web page interface instead of using outlook. This is clumbsy because all my records are in Outlook, along with my email addresses.
Help.

See More: Labeled as a spammer because of conference me

Report •

#1
May 16, 2011 at 17:58:13
People are sending out promotional and advertising Emails perfectly legitimately every day and they don't get blacklisted so I think there is something else going on here that you are not telling us about. It is only the mail server you are registered with that would recognise how many Emails you are sending and it is only they that would blacklist you. The recipients mail server and intermediate mail servers would have no idea. So if Comcast haven't blacklisted you the only other alternative is that individual recipients have. There is nothing you can do about that.

Why did this problem only come to light after you left the position?

For a communications manager, your spelling and grammar and punctuation leaves a little to be desired.

The past participle of email is emailed.
Weather is the stuff that falls out of the the sky.
Cyber is spelt c--y-b-e-r.

Stuart


Report •

#2
May 17, 2011 at 10:00:07
The other strange thing about this is most people are bright enough if doing mass emailings to setup a business email account and not use their personal email account.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#3
May 19, 2011 at 14:05:55
I appreciate the insults it is best to not answer that to put in insults because you don't know the answer.

Is there anyone with just the answer as I laid out all of the details as best as I knew looking for a compintent answer.
Disregard the prior exchange please.


Report •

Related Solutions

#4
May 19, 2011 at 15:25:36
Greg no one is insulting you.
You are on comcast now. Were you when you were working for that company as in using your personal email account to send out all of those emails?

It's just that what you write doesn't add up.

For example:
"In doing so through Outlook the IP address that Outlook uses to send got black listed by some ISPs"

When you send a email it goes to your ISP's mail server where it is processed and set out. If a ip address was blacklisted it would be ALL emails coming from your ISP's mail server/wan port ip on the router the isp has connected to the internet.

You would have gotten a call from the isp before this happened.

You yourself can not be blocked by ip address concerning mail. Now you could be blocked based on your email address.

This could explain why your gmail account works but your comcast account doesn't if it was the one you used for mass mailings.

"I never get any kind of indication as to weather they recieved the email as a bounce back"
This is totally normal. ISPs do this to cut down on being spam targets or relay/forward spam.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#5
May 19, 2011 at 15:34:06
You have had the answer. If your Email provider is not blacklisting you then it has to to the recipients and there is nothing you can do about that. If the Emails were bounced you would know about it.

The only other alternative is that your email address has found its way onto an Email blacklist somewhere as a recognised spammer.

As Wanderer quite rightly points out, anyone sending out 1500 emails a week through a personal Email account is just asking for trouble. That is eight Emails an hour, every hour of every day for a week. Not what personal Email accounts were designed for. You should have been using the Email account of the company you were working for, they did have one, didn't they. So why use your personal account.

I once worked for a company, a small company with only a handful of employees. The job required me to send Emails on behalf of the company. In order to do this the company gave me my own company Email address, a simple and costless thing to do for someone with a business Email account. I would never have dreamt of using my personal Email account to do it. During the time I was with them I probably sent no more than 200 emails in total, most of them sitting at home in front of my own computer. When I left the company, the Email address was cancelled.

So you see, your claim to be sending 1500 emails a week on behalf of a company using your personal Email account just does not have the ring of truth about it.

Stuart


Report •

#6
May 19, 2011 at 19:30:53
Excellent answer. So Does that mean I have to change my Email adress and update everyone I normally communicate with of the change? It would still be a comcast email address .
One example is I can't send anything to Gmail from a comcast id that I didn't use?

Report •

Ask Question