Issue with 'Net access when adding Router.

February 2, 2011 at 06:59:30
Specs: Windows 7, I7 920 / 6 GB ram
I'm having issues with my internet connectivity when replacing a router. The new router I'm trying use is a brand new out of the box Belkin Surf N300. My cable modem is the Motorola SB 5120 that I've used since I got service from Cox 5-6 years ago.

When I connect my PC to the cable modem, I have internet access, runs great and everything.

When I put either of my routers into the loop to get the whole house network back up, I can see the other machines on the network locally, but none of them get internet access. It seems the router is not getting a DNS address from the Modem / ISP, and in the router logs I get a constant search for the DHCP Daemon (I get a constant search for the DHCP and then this message "DHCP Client: [WAN]Could not find DHCP daemon to get information").

I've tried cloning the PC MAC address to the router's settings and rebooted the router, and still I get no access to the internet. I've also taken my IP information from when I have it connected to the modem directly and used it to set a static ip on the router to no avail.
Three times I've done something to get internet access (though I don't recall exactly what) that lasts for about 1 minute, is slower than dialup (it feels like it) and within that one minute to connection is lost and I'm back at where I started.

Any help would be appreciated as I'm currently about to rip the hair out of my head in frustration.


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#1
February 2, 2011 at 07:57:57
When cloning the MAC address from your PC, are you using colons to separate the groups, or dashes?

Windows reports them with a dash, but the rest of the world, and most likely your router too, use colon's. If you used dashes, try it with colon's instead and see if that works.

Barring that, you will likely have to call your ISP and get their help to get your router working.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
February 2, 2011 at 08:02:50
When I clone them on the router, it's separated into 6 little boxes (groupings of 2), no colons or dashes requested / required.

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#3
February 2, 2011 at 09:52:06
If the "clone MAC" field is one big field, try it with the colons and see if it doesn't work. If you have 6 separate boxes with a colon in between then you've tried all you can try and it's time to call you ISP

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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