Internet doesn't work on desktop.

March 11, 2011 at 08:33:07
Specs: Windows 7
So, my desktop, running windows 7, can no longer connect to the internet. It has no problem connecting to the router, but it will not receive packets.
I double checked my connection using my laptop and it works with wireless and wired connections, so I know it's something with my desktop.
I would really like to avoid doing a reinstall, I don't have anywhere to back my data up to.
Does anyone have any suggestions?

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#1
March 11, 2011 at 08:43:57
Run ipconfig /all from a command & post the output here.

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#2
March 11, 2011 at 10:06:15
Windows IP Configuration

.....Host Name................................: SpencerDesktop
.....Primary Dns Suffix......................:
.....Node Type.................................: Hybrid
.....IP Routing Enabled....................: No
.....WINS Proxy Enabled..................: No

Ethernet adapter Local Area Connection:

.....Connection-specific DNS Suffix.....:
.....Description..................................: NVIDIA nForce 10/100 Mbps Ethernet
.....Physical Address.........................: 00-00-00-00-00-00
.....DHCP Enabled...........................: Yes
.....Autoconfiguration Enabled...........: Yes
.....Link-Local IPv6 Address...............: fe80::7d2d:5a28:6ee6:75b7%11(Preferred)
.....Autoconfiguration IPv4 Address....: 169.254.117.183(Preferred)
.....Subnet Mask..............................:
.....DHCPv6 IAID.............................: 234893336
.....DHCPv6 Client DUID..................: 00-01-00-01-15-03-8A-BB-00-30-18-A9-9A-A2

.....DNS Server................................: 8.8.8.8
...............................................: 8.8.4.4
.....NetBIOS over Tcpip....................: Enabled

Tunnel adapter isatap.<611C1BF4-0564-45A1-A075-2B0DD1C5D652>:

.....Media State...............................: Media disconnected
.....Connection-specific DNS Suffix....:
.....Description.................................: Microsoft ISATAP Adapter
.....Physical Address........................: 00-00-00-00-00-00-00-E0
.....DHCP Enabled...........................: No
.....Autoconfiguration Enabled...........: Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

.....Media State...............................: Media disconnected
.....Connection-specific DNS Suffix....:
.....Description.................................: Microsoft ISATAP Adapter
.....Physical Address........................: 00-00-00-00-00-00-00-E0
.....DHCP Enabled...........................: No
.....Autoconfiguration Enabled...........: Yes


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#3
March 11, 2011 at 15:38:53
It's not getting an IP address from the router & windows doesn't see the adapter. Look in the device manager to see if the driver is installed.

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Related Solutions

#4
March 11, 2011 at 20:57:28
Drivers where installed, device manager said everything is working.
I downloaded the drivers from my motherboards website and installed them restarted and it would not even connect to the network, so I rolled back the drivers and updated it and now it will at least connect to the network.
One thing I did notice is that in the device manager it is saying it is a NVIDIA nForce 10/100 Mbps Ethernet, however I looked up the exact specifications of my motherboard and it is saying that it is actually a realtek 8201CL chipset. It is an NVIDIA chipset motherboard though.
I did a little research on the realtek 8201CL drivers and I apparently I need to find the drivers for the MAC chip that is embedded on the chipset, I'm not exactly sure what that means, I've never heard of a MAC chip before.
Thanks for your help.

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#5
March 12, 2011 at 06:17:38
Well done. You did your homework. I bought a USB to ethernet adapter from Radio Shack once, when I had that problem.

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