Internet connection drops ONLY during the day

Motorola Motorola surfboard sb5120 docsi...
July 17, 2009 at 17:10:50
Specs: Microsoft Windows Vista Home Premium, 2.167 GHz / 4085 MB
Hi, this problem has been happening for a year. Between about 10 A.M. to 7 P.M., the internet will disconnect at random times. The internet is down more than it is up. On our Motorola Surfboard modem, the send and receive lights will blink when it goes down (not at the same time). Sometimes, unplugging and replugging the cables in will help, but it stays up for like 2 minutes and then the problem happens again. The wired computer and wireless computers cannot connect during this time. We have a Linksys WRT54G router and CAT5 cable hooked into the modem. The problem is always resolved by about 7 P.M., specifically between 6:45 and 7:20 at the latest, like clockwork, and it stays up the whole night. Does anyone have any idea what causes this and any troubleshooting suggestions?

ISP: Cox (cable connection)
Modem: Motorola Surfboard SB5120
Router: Linksys WRT54G


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#1
July 17, 2009 at 19:06:00
My first thought is overheating. That would be the hottest time of the day.

If that's not it, Surfboard drivers act strange sometimes. Upgrade them.

Other possibilities might include electrical interference, such as a central AC starting & stopping at those times.

How do you know when a politician is lying? His mouth is moving.


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#2
July 22, 2009 at 00:16:48
Thanks for the reply. I'm gonna guess overheating since it's Arizona. Is there anything we can do about it if that's the case?

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#3
July 22, 2009 at 05:17:52
Can you install an air conditioner?

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
July 22, 2009 at 06:07:25
Curious - does the internet drops in any kind of weather - hot & cool alike - between 10 A.M. to 7 P.M in Arizona?

i_Xp/VistaUser


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#5
July 22, 2009 at 19:37:06
Does cool weather exist there after 10AM?

How do you know when a politician is lying? His mouth is moving.


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